Vice President of Family & Social Service Programs
Program: Community Programs
Reports to: Chief Program Offices
Location: Emsworth
Hours: Full-time, salary, exempt position with flexibility.
ESSENTIAL FUNCTIONS:
The Vice President of Family and Social Service Programs provides strategic leadership, operational oversight, and program development for a comprehensive portfolio of community-based services. This senior leadership position is responsible for directing and expanding programs including In-Home Services, Visit Coaching, Stop Now and Plan (SNAP), Parents and Children Together, Customer Assistance Programs, and the Daycare/Learning Center. The VP serves as a key member of the senior leadership team and is a champion for families, children, and individuals served across all programs.
KEY RESPONSIBILITIES: - Strategic Leadership & Program Development
- Set and execute strategic vision aligned with organizational goals
- Drive program innovation, expansion, and continuous improvement using data
- Stay current on best practices in family services and social work
- Program Oversight & Operations
- Oversee daily program operations, ensuring compliance with regulations and funding requirements
- Manage budgets, financial performance, and program reporting systems
- Maintain program accreditation, licensing, and documentation standards
- Leadership & Staff Development
- Lead, supervise, and develop program staff and leadership teams
- Foster a positive, inclusive, high-performing culture
- Provide coaching, professional development, and facilitate cross-program collaboration
- Community & Stakeholder Engagement
- Build and maintain partnerships with community agencies, funders, and stakeholders
- Represent the organization in external forums and advocacy efforts
- Support grant development and fundraising initiatives
- Compliance & Quality Assurance
- Ensure adherence to all regulatory and funder requirements
- Oversee risk management, safety protocols, and incident reporting
- Prepare for audits and maintain up-to-date policies and procedures
REQUIREMENTS: - Master’s degree in Social Work, Human Services, Public Administration, Nonprofit Management, Early Childhood Education, or a related field required; clinical licensure (LCSW, LISW, LPC, etc.) preferred.
- 7–10 years of progressive leadership experience in human services, family programs, or social services, including senior-level management of multiple programs and teams.
- Demonstrated success in program development, quality improvement, outcome measurement, and grant or government-funded program oversight.
- Strong knowledge of child welfare, family support services, and evidence-based practices; early childhood or childcare experience preferred.
- Proven leadership, financial management, analytical, and relationship-building skills.
- Excellent interpersonal, communication, and public speaking skills.
- Proficiency in Microsoft Office and data management/reporting systems.
- Must be at least 21 years of age, have a valid Pennsylvania driver’s license and obtain required clearances (Act 33, Act 34, and FBI).
- Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
HFI MISSION DUTIES:
Holy Family Institute (HFI) is a 125-year-old Catholic organization with an impeccable history of serving children and families in the Pittsburgh Region. We are one of Pittsburgh’s largest social service organizations operating 15 programs in three counties. We are an independent organization guided by Catholic Social Teachings and serving people of all faiths and backgrounds. COMMITMENT TO SOCIAL JUSTICE
Holy Family Institute and its affiliated organizations are committed to an environment that respects and values every human being and individual differences. We will invest time and resources to create an inclusive environment for all of our stakeholders. This means we will respect diversity that includes race, ethnicity, gender, socioeconomic status, education, disability, language, and sexual orientation. We also believe that we should be “Faithful Listeners” and embrace diversity of ideas, perspectives, and values. We believe in providing access, opportunity, fair treatment, and advancement for all people. Believing that “God is Found in Everyday Activities” we will do our best to eliminate barriers that prevent full participation in our programs and services. We believe “Loving Relationships” means that all are welcome, all are neighbors, and there are no exceptions. With this belief we aim to create an environment in which any individual or group can feel welcomed, respected, supportive, and valued.
Holy Family Institute is an Equal Opportunity Employer
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