POSITION PURPOSE Reporting to the President/CEO, the Vice President of Lending is responsible for all lending related activities including, but not limited to, budget planning and preparation, risk management, asset liability management, strategic planning, loan origination, loan servicing and overall portfolio management. Assigns, directs and appraises staff in the business lending, mortgage lending, consumer lending and member insurance sector along with their respective functions and governing policies, as well as for loan promotion, pricing, production, underwriting, compliance, delinquency, recovery, and overall portfolio performance. Ensures that lending operations are in accordance with established policies, procedures and legal requirements. Analyzes and evaluates the effectiveness of lending services. ESSENTIAL FUNCTIONS AND BASIC DUTIES - Assumes responsibility for the development and implementation of effective lending planning.
- Assists CEO with long and short-term planning for the Mortgage, Business and Consumer Lending departments.
- Participates in developing lending policies and procedures and ensures that they complement organizational goals.
- Executes established operational goals and coordinates their implementation with other departments and with your team members.
- Lead, evaluate, implement, launch, monitor and improve various loan origination systems, vendor changes or product launches
- Review credit union vendor due diligence packages to ensure risk is properly managed with third-party service providers.
- Supports efforts related to portfolio management and pursues loan growth initiatives
- Oversees the completion of a variety of departmental based budgets from both a revenue and expenditure perspective
- Ensures the effective performance of lending related services.
- Ensures that lending activities are conducted in accordance with established policy guidelines and standards, and are properly documented.
- Conducts periodic reviews of existing policies to ensure effectiveness. Ensures that policies are updated and are in accordance with evolving regulations, legal requirements, and industry trends.
- Ensures the maintenance of statistics relative to loans issued, report data, delinquency follow-up, etc.
- Ensures that insurance functions support member needs and are well coordinated with lending operations.
- Ensures that mortgage and business loans, accounts and property management are managed effectively to meet the needs of borrowers and the Credit Union.
- Monitors and evaluates work quality, efficiency, and productivity. Ensures that optimal efficiency is maintained in lending related activities.
- Assumes responsibility for the effective administration of lending functions.
- Ensures the availability of adequate services and materials to support lending activities. Manages and oversees expenses. Pursues cost-saving measures.
- Keeps Service Team informed of loan activities, progress toward established objectives and of any significant problems.
- Ensures required reports and related documents are completed promptly and accurately, and in compliance with Credit Union guidelines and policies. Ensures the maintenance of department records.
- Interact and support Federal and State examiners across annual examinations
- Participates as a member of the Business and Mortgage Loan Committee’s
- Ensures that completed work is of the highest quality. Leads initiatives towards improved service delivery and management of the various aspects of the Credit Union’s loan portfolio segments.
- Effectively supervises personnel, ensuring optimal performance.
- Provides leadership to assigned personnel through effective objective setting, delegation and communication. Conducts staff meetings as required. Assigns, directs and coordinates work.
- Ensures that personnel are well trained, effective and optimally used. Instructs personnel regarding policy, procedure and program changes and ensures that they are well informed regarding related legal and regulatory developments.
- Conducts performance appraisals as required. Formulates and implements corrective actions as needed.
- Ensures that staffing levels are appropriate and human resources are effectively utilized. Conducts interviews and assists with hiring as needed.
- Mentor’s Credit Union personnel across the organization
- Works closely with Marketing, Audit, Compliance, Information Systems, Operations, Resolutions and Accounting to ensure deliverables and various initiatives related to lending are pursued and achieved
- Assumes responsibility for ensuring that professional business relationships are established and maintained with members, vendors, the business community, and trade organizations.
- Ensures that members, vendors, the business community and trade organizations are properly informed of Credit Union loan policies and procedures.
- Ensures that requests, problems and questions are properly resolved.
- Ensures that the Credit Union’s professional reputation is maintained throughout lending and business related transactions with members.
- Represents the Credit Union in contacts with business and trade professionals.
- Handles and diffuses escalated member, vendor, business or dealer partner related concerns
- Assumes responsibility for related duties as assigned.
- Ensures that work area and various locations are clean, secure and well maintained.
- Stays informed regarding developments and changes in lending services.
- Cross-sells credit union services through participation in community events, organizations and board of presence throughout the community
- Keeps the President/CEO informed of area activities and of any significant problems
- Completes special projects as assigned.
PERFORMANCE MEASUREMENTS - Lending services are efficiently and effectively provided in accordance with established Credit Union policies and standards and with applicable laws and regulations.
- Lending activities result in maximum volume, appropriate profit and delinquency ratio’s in line with strategic goals
- Strong relationships exist with members and businesses and their financial and lending needs are properly assessed and met.
- Department personnel are well trained and efficient, and their activities are well directed and coordinated.
- Required reports and records are accurate and timely.
- President/CEO and the Board of Directors are appropriately informed of area activities and of any significant problems. Suggestions for improved efficiency are provided.
QUALIFICATIONS EDUCATION/CERTIFICATION: Bachelor’s degree in business/related field. Advance degree strongly preferred. REQUIRED KNOWLEDGE: Through knowledge of loan products and applicable policies and standards. Understand of government regulations and legal requirements involving lending, collections, insurance and related functions. Thorough knowledge of credit risk, business lending, consumer lending and mortgage lending EXPERIENCE REQUIRED: Five to ten years of progressive lending experience in a financial institution. Supervisory experience required. SKILLS/ABILITIES: Strong leadership, supervisory and interpersonal skills. Good organizational, managerial and problem-solving skills. A high level of analytical skills. Ability to operate related computer applications and business equipment.
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