Vice President of Operations

Infuse Hospitality
  • Chicago, IL
    14 days ago

    Job Description

    The Vice President, Operations will serve as a key member of the executive leadership team, responsible for driving operational excellence, financial performance, client satisfaction, and scalable growth across Infuse Hospitality operations.

    Who Are We?

    Infuse Hospitality is an innovative hospitality management company creating authentic, hyper-local dining experiences for modern workplaces, mixed-use developments, hotels, and community environments.

    Who Are You?

    • Proven hospitality operator with multi-unit leadership experience
    • Strong financial and operational acumen
    • Passionate about developing high-performing teams
    • Excellent client relationship and growth mindset

    Key Responsibilities

    • Provide strategic oversight for all operating locations nationwide
    • Own operational P&L performance and profitability
    • Lead client retention and growth initiatives
    • Develop and coach regional and site leadership teams
    • Support new business pursuits and transitions
    • Ensure compliance and operational excellence

    Qualifications

    • Bachelor degree in Hospitality, Business, or related field
    • 7+ years progressive hospitality leadership experience
    • 5+ years leading multi-unit operations
    • Strong financial and operational management experience

    Travel

    Approximately 50-75% travel

    Infuse Hospitality, part of the Phoenix3 Collective portfolio, provides culinary and hospitality solutions for corporate workplaces, specialty venues, and the activation of mixed-use spaces. With a passion for authentic experiences and a commitment to thoughtful innovation, Infuse is redefining how hospitality enhances the places where we work, gather, and connect. Infuse currently operates dining locations nationwide. More information about Infuse Hospitality can be found at Infuse Hospitality |Redefining how hospitality enhances the places where we work.

    Don’t meet ALL the requirements but think you have the ability and determination to have an impact in this role? Let us know! Data shows that diverse candidates may be less likely to apply when they do not think they meet all the job requirements, but very few successful candidates possess all the requested skills and experiences. We are a culture of learners, and we want culture accelerators who are willing to learn and grow. If you think that is you and this role fits with your career aspirations, give it a shot!

    Numbers & Facts

    LocationChicago, IL

    Skills

    • Business Supportunmatched
    • Coachingunmatched
    • Customer Relationsunmatched
    • Customer Retention/Renewalunmatched
    • Customer Satisfactionunmatched
    • Financial Operationsunmatched
    • Hospitality and Tourismunmatched
    • Leadershipunmatched
    • Maintain Complianceunmatched
    • Operations Managementunmatched
    • Profit & Lossunmatched
    • Willing to Travelunmatched

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