Vice President of Operations

VICE PRESIDENT OF OPERATIONS
Join Our Smiling Team!

Location: Torrance, CA 
Employment Type: Full-Time | Executive Leadership

About Us

Children's Happy Teeth & Happy Braces is a fast-growing, patient-centered dental organization dedicated to delivering high-quality care in a supportive and family-friendly environment. We are seeking an experienced and strategic Vice President of Operations to help scale our organization and drive operational excellence across all locations.

Position Overview

The Vice President of Operations will report directly to the CEO and work closely with the Senior Management Team to lead, optimize, and scale all operational functions of the organization. This executive team member will play a critical role in driving growth, improving performance, and ensuring an exceptional patient experience.

Qualifications

• Minimum 7yrs experience in DENTAL leadership- mid size DSO
• Proven track record managing multi-site operations and scaling organizations
• Experience in growth strategy, acquisitions, and new site development
• Exceptional leadership, communication, and organizational skills
• Passion for delivering high-quality patient care and building strong teams

What We Offer

• Competitive executive compensation package
• Performance-based incentives
• Opportunity to lead and shape a rapidly growing organization
• Collaborative and mission-driven culture

Key Responsibilities

Operational Leadership

• Develop and execute short- and long-term strategic and operational plans
• Oversee company-wide operations to ensure efficiency, quality, and cost control
• Lead initiatives that improve productivity, patient care, and overall business performance

Financial & Business Management

• Oversee P&L performance at office, regional, and organizational levels
• Implement operational strategies that support revenue growth and profitability

Growth & Expansion

• Lead organic growth initiatives including new office development and acquisitions
• Identify and negotiate new site opportunities (De Novo offices)
• Develop and manage strategic partnerships

Marketing & Patient Experience

• Oversee patient acquisition and retention strategies
• Guide marketing and outreach initiatives, including B2B strategies
• Support the development of call center operations and patient communication systems

Team Leadership & Culture

• Build, mentor, and lead high-performing management teams
• Foster a culture of accountability, integrity, and patient-centered care

Quality & Risk Management

• Implement clinical quality control and operational risk management programs
• Ensure compliance with regulatory requirements and internal standards

Technology & Innovation

• Identify and implement systems and technologies to improve operational efficiency
• Lead the development of scalable processes across departments

How to Apply

Please submit your resume and a brief cover letter outlining your leadership experience and vision for operational excellence.