Vice President of Service

The George E. Booth Co. is a family-owned and operated industrial automation sales company looking to hire a Vice President of Service at our Greenwood HQ.

The George E. Booth Co. is a major distributor of process instrumentation products, controls, and related services to customers in Illinois, Indiana, Kentucky, Ohio, and Tennessee.  Founded in 1963, George E. Booth Sr. recognized that there would be a natural evolution in the development of products for the industrial instrumentation process field. 

The Vice President of Service is responsible for the continued development and success of George E Booth’s Service Division.  The Vice President of Service will direct and coordinate the operations for the Service Division by managing daily operations, developing, and executing a growth minded business strategy for the division.  

Position is bound primarily to a standard office desk station with occasional travel to local territory during normal business hours. A clean driving record required. This role comes with a competitive compensation plan and as well as excellent benefits. All candidates must be legally authorized to work in the United States.

Responsibilities for the Vice President of Service:

• Provide executive oversight for enterprise-wide initiatives, ensuring strategic alignment, cross-functional collaboration, effective governance, and successful execution of key business priorities.
• Establish strategic objectives, annual operating plans, budgets, and performance metrics for the Service organization.
• Serve as executive leader ensuring seamless execution throughout the customer lifecycle.
• Develop scalable service processes that support company growth while maintaining exceptional quality and customer experience.
• Evaluate emerging technologies, industry trends, and competitive offerings to identify opportunities for innovation and market differentiation. 
• Develop organizational capabilities through succession planning, talent development, coaching, and performance management. 
• Build strong relationships with key customers, strategic partners, suppliers, and industry stakeholders serving as an executive escalation point for critical service issues. 
• Manage departmental budgets, resource allocation, and organizational planning to maximize operational effectiveness. 
• Ensure compliance with applicable regulatory, quality, safety, and company standards.
• All other duties as assigned by shareholders.  

Requirements for the Vice President of Service

• Bachelor's degree in related field required
• Five to Seven years of related service experience
• Strong communication skills whether written, verbal or otherwise required especially using moderately complex terminology and concepts.
• Valid Driver's License Required
• All candidates must be legally authorized to work in the United States.