JobID: 81600
Category: Operational Risk Management
JobSchedule: Full time
Posted Date: 2026-09-14T12:58:15+00:00
JobShift: Day
Base Salary Min: 69000
We're seeking a future team member for the role of Vice President, Operational Risk Management (GRC Platform) to join our Risk & Compliance team. This role is located in Pittsburgh, PA or Lake Mary, FL.
In this role, you'll make an impact in the following ways:
- Support day-to-day administration and operational management of the Risk Management Platform.
- Serve as a key point of coordination for user support, access-related questions, issue triage, and process clarification.
- Partner with business, policy, and technology stakeholders to gather, refine, and support delivery of platform enhancements.
- Help manage and prioritize change requests, ensuring alignment with business needs, dependencies, and strategic direction.
- Support rollout of platform updates through communications, training, demos, and user engagement.
- Assist with transition planning and continuity of support across platform changes, modernization efforts, and evolving operating models.
- Coordinate testing activities for enhancements, defect fixes, and production releases to help ensure quality outcomes.
- Document business requirements, process flows, impacts, and operational considerations for new functionality.
- Provide support for reporting, data review, and analysis tied to platform operations and risk management activities.
- Help identify opportunities to improve user experience, streamline workflows, and reduce manual effort.
- Build effective working relationships across product, engineering, operations, and risk stakeholders to support successful delivery.
- Contribute to a culture of ownership, responsiveness, and continuous improvement.
To be successful in this role, we're seeking the following:
- Bachelor's degree or equivalent combination of education and experience.
Experience supporting business platforms, operational processes, or risk-related systems in a financial services environment.
- Strong organizational and coordination skills, with ability to manage multiple priorities across support and change activities.
- Experience translating business needs into clear requirements and working effectively with technology teams.
- Strong written and verbal communication skills, including ability to support training, stakeholder updates, and end-user communications.
- Experience with testing coordination, defect management, and release support.
Ability to work across teams and functions in a fast-paced, evolving environment.
- Strong problem-solving skills and attention to detail.
- Experience in Operational Risk, Control Management, or related risk disciplines.
- Familiarity with platform administration, user support models, and business process workflows.
- Experience supporting platform modernization or transformation initiatives.
- Exposure to reporting, data analysis, or SQL-based investigation/support.
- Experience working with cross-functional stakeholders in large, complex organizations.