Vice President, Payor Account Management

Blue Shield of CA

Seattle, WA

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JOB DETAILS

JOB TYPE

Full-time, Employee

SKILLS

Alliance/Partner Management, Business Skills, Communication Skills, Customer Experience, Ecosystems, Executive Relationships, Federal Laws and Regulations, Health Plan, Healthcare, Lead Generation, Leadership, Multithreaded Programming, Negotiation Skills, Operations Management, Organizational Development/Management, Pricing, Product Engineering, Regulations, Relationship Management, Return on Investment (ROI), Sales, Sales Management, State Laws and Regulations, Utilization Management

LOCATION

Seattle, WA

POSTED

30+ days ago

The Vice President of Payor Account Management leads Stellarus' payor portfolio end to end-driving relationships from initial client targeting and selling, through implementation, expansion, and long-term strategic partnership. This executive is responsible for deepening relationships with health plans, ensuring Stellarus delivers measurable value, and achieving best in class satisfaction across all payor clients. Acting as the senior executive steward for Stellarus' health plan partnerships, the VP ensures mutual ROI, multi-threaded engagement, and a consistently exceptional client experience across health plan payors. This leader establishes a scalable account management operating rhythm, champions the voice of the customer internally, and drives renewal, growth, and long-term success across Stellarus' payor ecosystem.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

12+ years of experience with deep knowledge of healthcare and health plans, including extensive experience working with Blue plans.

8+ years in an executive leadership role with strategic oversight and people leadership.

Track record of executive level relationship management, including building multi-layered partnerships across complex health plan organizations.

Strong commercial acumen with hands on experience in negotiation, pricing, renewals, expansions, and contract structuring.

Deep understanding of health plan operations: utilization management, care management, network management, quality, claims, analytics, and regulatory drivers.

Experience influencing Product and Engineering through clear articulation of client needs and market dynamics.

Exceptional executive presence, communication skills, and ability to lead high stakes conversations with health plan executives.

Bachelor's degree required; MBA, MPH, MHA, or relevant advanced degree preferred.

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.

About the Company

Blue Shield of CA

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