Job Description
Introduction:
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.
Overview:
Vice President, Workers' Compensation Claims is an exceptional remote role where you will lead and oversee area claim functions, including managing the largest and most complex claims. You’ll drive team excellence through performance evaluations, training, and strategic reserve adjustments, all while shaping innovative strategies in a dynamic and collaborative environment.
To excel in this role, strong leadership experience in Workers' Compensation is essential, and prior TPA experience is required. This is a fully remote position.
Workers Compensation Experience in Southeast and/OR Northeast zone is required.
How you'll make an impact:- Leads and directs the area claim functions.
- Oversees the handling of the largest and/or most complex claims.
- Approves personnel activities concerning hiring, training/development, and evaluation of staff performance.
- Sets and adjusts claim reserves within authority.
- Conducts case reviews and evaluates claims staff performance by continuous review of claims statistics, open and closed file evaluations, re-inspection, and observation of activities in the field and office.
Required: Bachelor's degree and a minimum of 12 years related experience required.
Preferred: Master's degree preferred.
Behaviors: Excellent communication skills.
#REMOTE
#LI-JA1
#WorkersComp
Compensation and benefits:At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
Numbers & Facts
| Location | Warsaw, New York (Remote) |
| Job Type | Full-time |
| Industry | Insurance |
| Company Size | 10,000 employees or more |
| Year Founded | 1927 |
| Website | https://www.ajg.com/ |
About Company
Gallagher, a global insurance brokerage and risk management services firm, helps clients address risk, protect assets and recover from losses. The products and services we provide keep businesses and institutions running, and enable individuals and families to rebuild their lives. Gallagher is the only insurance broker recognized by the Ethisphere Institute as a World's Most Ethical Company.
Gallagher provides retail and wholesale property and casualty brokerage, alternative risk transfer services, employee benefit consulting, and actuarial services. Gallagher also offers claims and information management, risk control consulting and appraisal services, human resource consulting, and retirement services.
Skills
- Claims Managementunmatched
- Claims Processingunmatched
- Communication Skillsunmatched
- Customer Support/Serviceunmatched
- Leadershipunmatched
- Performance Analysisunmatched
- Performance Reviewsunmatched
- Process Improvementunmatched
- Statisticsunmatched
- Team Playerunmatched
- Training/Teachingunmatched
- Worker's Compensationunmatched
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