Victim Advocate

Victim Advocate

Salary

$49,296.00 - $51,771.20 Annually

Location

Albuquerque, NM

Job Type

Full Time

Job Number

2601114

Department

Police

Division

PD-Criminal Investigations

Opening Date

05/26/2026

Closing Date

6/9/2026 11:59 PM Mountain

Bargaining Unit

MP

• Description
• Benefits
• Questions

Position Summary

Provide services and advocacy for victims of violent crimes and their families working through the Albuquerque Police Department. The violent crime victim advocate will greatly assist detectives and officers in next of kin notifications, immediately responding to calls and contacts from victims, coordinating communication between the case agents, and being experts in locating and connecting victims to services in the community. This position will also work with prosecuting agency advocates and processes to ensure a smooth handoff from the police department to the prosecutor. This position will help create and maintain training for officers, civilians and community groups.

This is a safety sensitive position subject to random drug/alcohol testing.

Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.

Essential and Supplemental Functions

ESSENTIAL FUNCTIONS: Essential functions may include but are not limited to the functions listed below. Must be able to perform the essential functions of the job with or without a reasonable accommodation.

• Communicate with victims of violent crimes in person, telephone and letter.
• Update victim contact database and let case agents know of important communications from the families.
• Coordinate with local community groups who work with victims of crime and align the internal programs of advocates with the paths to their recoveries.
• Connect victims and their families with the Crime Victims Reparations Commission and other State and Federal agencies that are set up to help qualifying persons for assistance.
• Meet with supervisors inside the division to provide high level updates on current cases.
• Set up and attend meetings that families request with the appropriate police representative.
• Provide victim follow-up contact or initiate outreach contact.
• Coordinate with prosecutors and their advocates on updates on past cases that are not yet adjudicated.
• Review police reports to identify victims that might not have come through the normal referral channel and contact them.
• Complete reports detailing the number of contacts and referrals made.
• Audit open cases to ensure that case specific contact deadlines have been met.
• Perform administrative duties, including handing the mailing of update letters to victims and status updates in our victim contact database.

SUPPLEMENTAL FUNCTIONS:

• Respond to crisis situations
• Perform related duties and responsibilities as assigned.

Minimum Education, Experience And Additional Requirements

Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis.

Associate's degree from an accredited or college or university in Human Services, Criminal Justice, Social Work, or directly related field; and

Three (3) year of experience working with victims of a crime.

ADDITIONAL REQUIREMENTS:

Possession of a City Operators Permit (COP) within 6 months from date of hire.

Possession of a valid New Mexico Drivers License, or the ability to obtain by date of hire.

Working Conditions

Environmental:

Office environment, exposure to computer screens.

Physical:

Essential and supplemental functions may require maintaining physical condition necessary for sitting for prolonged periods of time; extensive use of computer keyboard.

Total Rewards. Total You.

The City of Albuquerque takes pride in offering our employees one of the most attractive Total Rewards packages in New Mexico. In addition to competitive salaries, the City provides benefit options for health, pharmacy, dental, vision, life, disability, and much more. The City also has pre-tax savings plans for healthcare, childcare, and parking. Employees participate in the state's public retirement system (PERA), with the City paying up to 75 percent of the employee's contribution. That's higher than any other contribution rate in the state of New Mexico!

Paid holidays? Check

Paid parental leave? Check

Paid birthdays off? Check

Vacation and sick leave starting Day 1? Check and check

Our people matter and we prioritize physical, mental, and financial wellbeing. With resources such as onsite and mobile medical clinics, an employee assistance program that encourages work-life balance, and tuition assistance and professional development pathways, the City is committed to equipping our employees with tools to better their lives and grow their careers while serving their community.

Total Rewards - City of Albuquerque

Fire Department

Albuquerque Police Department

01

Do you possess a valid New Mexico Drivers License, or have the ability to obtain by date of hire (attach a copy of your Drivers License)?

• Yes
• No

02

Select the highest level of successfully completed related education as identified by the minimum requirements (if applicable, attach supporting degree or transcripts).

• No High School Diploma
• High School Diploma or GED
• Non/degree accredited- Some College
• Associates
• Bachelors
• Masters
• Juris Doctorate
• Doctorate

03

Select the number of years of work experience you possess which relates to the minimum requirements, if applicable, add verifiable time in a temporary upgrade status and/or volunteer experience when selecting number of years.

• No experience
• 1 to less than 6 months
• 6 to less than 12 months
• 1 year to less than 2 years
• 2 years to less than 3 years
• 3 years to less than 4 years
• 4 years to less than 5 years
• 5 years to less than 6 years
• 6 years to less than 7 years
• 7 years to less than 8 years
• 8 years to less than 9 years
• 9 years to less than 10 years
• 10 years to less than 11 years
• 11 years to less than 12 years
• 12 years to less than 13 years
• 13 or more years

Required Question

Employer City of Albuquerque

Address 400 Marquette N.W.

Albuquerque, New Mexico, 87103

Phone 505 768-3700

Website http://CABQ.GOV