Friendly House, Inc., is a 501(c) 3 non-profit agency located in Phoenix, Arizona whose primary function is to provide a variety of educational and social service programming aimed at addressing the needs of low-income individuals and families, vulnerable populations and diverse communities. Additionally, Friendly House operates a charter school, Academia del Pueblo, with the mission to provide an academic environment which promotes a culture of high expectations to students from diverse cultures. Friendly House was organized in 1920 as the Phoenix Americanization Committee by a group of Phoenix citizens with the assistance of the United States Department of Education. In our 100-year history, the work of Friendly House has resulted in building resilient communities that are helping to spur economic development, stabilize neighborhoods and revitalize our city.Position SummaryThe Victim Advocate is responsible for managing a caseload and providing individualized services to eligible primary and secondary victims of crime based on their needs. Under the supervision of the Victim Advocate Services Supervisor, the Victim Advocate is to provide a wide range of services including but not limited to; safety planning, crisis intervention, court accompaniment, relocation client assistance services, outreach, and referrals to partner organization as needed. The Victim Advocate is to assist victims of crime and support them in creating a plan to stabilize their lives after victimization.Location: Phoenix, AZ (Hybrid)Employment Type: Full-TimeSalary Range: $37,000.00 - $43,000.00 annuallyJob QualificationsHigh School GED or equivalentSocial service or related experienceMust be 21 years of age or olderDriver's license and reliable transportationMust have or be able to obtain DPS Level 1 fingerprint clearance cardPreferred QualificationsAssociate degree or Bachelor's degree in related field2 years of experience with victim advocacy, social work, or related experienceExperience and/or knowledge of victimization typesExcellent interpersonal communication skillsExperience connecting clients with community resourcesHave the compassion and sensitivity to work with survivorsKnowledge of principles and practices of case managementResponsibilitiesProvide individualized supportive services such as crisis intervention services, create individual goals, safety planning, coordinate referralsCourt accompaniment for supportDetermine eligibility for client assistance services such as utility assistance, rent assistance, legal fee services, and transportation based on clients' needs.Ensure confidentiality of clientsParticipate in community events and collaborative groups/ coalitionsComplete intake applications and update client files on a routine basisCoordinate services with the Immigration Department and assist with documentationAssist victims in completion of victim impact statementsProvide translation services and/or coordinate with Interpreter/Translation service providerAssist with grant reporting requirementsProvide information of victim rightsInform clients the crime victim compensation program and assist with application if neededEnsures complete and accurate case documentation of activities and servicesPerforms other duties assigned by the Victim Advocate Services Supervisor#J-18808-Ljbffr