Victim Advocate Supervisor

Victim Advocate Supervisor

Salary

$2,604.96 - $4,346.26 Biweekly

Location

City Hall - 1700 Convention Center Drive, Miami Beach, FL

Job Type

Full-time

Job Number

02696

Department

POLICE CRIMINAL INV DIV

Opening Date

07/13/2026

Closing Date

7/27/2026 5:00 PM Eastern

• Description
• Benefits
• Questions

Nature of Work

This is responsible, specialized work advocating for victims and survivors of violent crimes: i.e., domestic violence, sexual battery, child abuse, etc. in the City of Miami Beach; coordinating prosecution efforts; providing services to victims and families; and providing crisis intervention and referrals to counseling programs or agencies, as circumstances dictate. Work involves the performance of a variety of non-hazardous/non enforcement field work and office duties. An employee in this classification will work under the direction of Police Department administrators; however, considerable latitude will be afforded since the employee in this position will be the departments expert in this field. Assignments are received and work methods prescribed in the form of general outlines subject to review for compliance with departmental standards and objectives.

NOTE:

1 - On-call stipend

2 - Shifts - 6 AM - 4 PM 1 PM - 11 PM

Saturday and Sunday - 8 AM - 6 PM (on-call hours)

Illustrative Examples of Essential Duties

• Provide in-person crisis intervention, emotional support, short-term counseling, financial assistance, food vouchers, placement in shelters, and related assistance as indicated
• Interviews and counsels victims concerning physical well-being, emotional stability, and victims rights available under state law
• Conduct risk assessments, and provides safety planning services
• Contact victims to extend services and provide referrals to the appropriate community resource and social service agencies, according to the victims needs
• Assist victims in coordinating needed services such as follow-up counseling, shelter, social services referrals, and locating support groups
• Assist victims as needed, with filing for applicable victim compensation, with the writing of impact statements, property retrieval, employer communications, funeral arrangements, emergency transportation, and related immediate needs
• Provide assistance to victims who are involved in court proceedings, e.g., completion of restitution requests, orientation to procedures, transportation, and emotional support
• Network with social service providers and community leaders for the purpose of maintaining current referral resources
• Provide information and referrals to the outside community, social service, and related resources
• Prepare various weekly/monthly/quarterly /annual reports concerning activities performed, i.e., progress/status reports
• Maintain statistical data on Domestic Violence and other violent crimes within the City of Miami Beach
• Provide in-service training to law enforcement personnel in victim services, and design workshops and community forums for public education and social service agencies, to increase awareness of ways to prevent domestic violence
• Prepare, or assist in the preparation of grant proposals, reports, and recommendations for the Domestic Violence Unit
• Manage and oversee the disbursement of grant funds within the Domestic Violence Unit
• Provide required annual domestic violence recertification training
• Respond with officers to calls related to domestic violence to assist in coordinating services for victims and maintaining crime scene integrity
• Provide assistance to tourists who have been victimized and are in immediate need of assistance of various types
• Educate victims and witnesses about the judicial process
• Prepares annual evaluations for the Victims Advocates
• Tracks and approves time-off for the Victims Advocates and enters attendance daily on Telestaff
• Supervises the unpaid volunteer(s); volunteers are part of the grant requirement
• Distributes workload (cases) to the Victims Advocates
• Reviews and approves the Supplemental Reports prepared by the Victim s Advocates
• Conducts monthly reviews of Victims Advocates case progress
• Will search the CID case bucket for potential victims not previously identified that are eligible for services and assigns them accordingly
• Attends supervisor meetings in the Criminal Investigations Division
• Reviews and approves training requests submitted by the Victims Advocates
• Manages all aspects of the VOCA grant including but not limited to, the collection and preparation of reports required by the City. County. State or Grant Representatives.
• Prepares and updates the Unit policy and other publications as needed:
• Provides documentation to maintain compliance with the accreditation process (CALEA); AND
• Performs other duties as required

Minimum Requirements

• Victim Advocates must have a Masters Degree. Degree must be in social work, mental health counseling, psychology, and/or criminal justice or a related field. A Bachelors Degree in the field of social work, mental health counseling, psychology, and/or criminal justice or related field and three years of experience in the field of victims services will be considered in lieu of a Masters Degree.
• Two years of experience working in the field of domestic violence, victim/witness counseling, victims advocacy services, or Children and Family Services
• Familiarity with criminal and civil law and the criminal and civil justice system
• Skills in word processing, case management, statistical data maintenance, communications, and interviewing
• Ability to work some nights, weekends, and holidays
• Victims Practitioner Designation
• Ability to speak English/Spanish

DESIRED:

• Community resources knowledge
• Crisis counseling skills
• Knowledge of grant statistics gathering procedures

For all positions:

• Ability to establish and maintain effective working relationships with elected officials, coworkers, the press the general public and members of diverse cultural and linguistic backgrounds regardless of race, religion, age, sex, disability, political affiliation, gender identity or sexual orientation.
• Ability to serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of all city ethics and conflicts of interest policies. Strong understanding of ethical behavior is required.
• Ability to maintain regular and punctual attendance.
• Performs related work as required.
• Reports to work as directed during an emergency as an essential employee of the City of Miami Beach.

For all technical, professional, supervisory and Managerial positions:

• Ability to develop innovative and creative solutions to issues consistent with the City's strategic plan.

Applicants must detail any related work experience on the application or risk disqualification. It is the applicants responsibility to update their NEOGOV profile with work experience, education, certifications and personal contact information when submitting each application, failure to do so will result in ineligibility. City of Miami Beach employees must reflect their current position and detail their work experience on the application to avoid being disqualified.

Veterans Preference: Veterans Preference is awarded in accordance with Florida State Statute 295.07. If veterans preference is being claimed, it must be indicated on the application form and proper documentation, including all forms DD-214 (either Member 2 or Member 4), as well as the final Department of Defense Disability Letter (dated within one year) must be submitted with the application.

DCF: For any job announcement that requires a a screening through the clearinghouse please see link to the website:

HB531 | Florida Agency for Health Care Administration

Benefits are available to FULL-TIME employees only. The City of Miami Beach offers a comprehensive benefits package, including 12 vacation, 12 sick days, 15 paid holidays (11 holidays and 4 floating holidays); partially sponsored by the City group medical (including visual) and dental insurance, life insurance. Excellent retirement plan: pre-tax employee contribution added to the Citys contribution; 5 year "cliff vesting."

Voluntary Benefits (fully paid by the employee, but payroll deductible): flexible spending account; 457 Deferred Compensation Plan, and Roth IRA; universal and critical life insurance, disability insurance, long-term care, and lump sum cancer policy. Also, U.S. Legal Services, tuition assistance, pre-tax payroll contributions, continuation of medical and dental coverage up to 18 months upon termination (COBRA).

For a more detailed overview of the benefit package, please visit Benefits section at http://web.miamibeachfl.gov/hr

01

Do you have a Masters Degree. Degree must be in social work, mental health counseling, psychology, and/or criminal justice or a related field. A Bachelors Degree in the field of social work, mental health counseling, psychology, and/or criminal justice or related field and three years of experience in the field of victims services will be considered in lieu of a Masters Degree? (Please make sure to complete the "Education" section of the applicant and upload a copy of your degree.)

• Yes
• No

02

Do you have two years of experience working in the field of domestic violence, victim/witness counseling, victims advocacy services, or Children and Family Services?

• Yes
• No

03

Do you have familiarity with criminal and civil law and the criminal and civil justice system?

• Yes
• No

04

Do you have skills in word processing, case management, statistical data maintenance, communications, and interviewing?

• Yes
• No

05

Are you able to work some nights, weekends, and holidays?

• Yes
• No

06

Do you currently hold a Victims Practitioner Designation?

• Yes
• No

07

Are you able to communicate verbally both in English/Spanish?

• Yes
• No

08

Do you have knowledge of community resources?

• Yes
• No

09

Do you have Crisis counseling skills?

• Yes
• No

10

Knowledge of grant statistics gathering procedures.

• Yes
• No

Required Question

Employer City of Miami Beach

Address 1700 Convention Center Drive

3rd Floor

Miami Beach, Florida, 33139

Phone 305-673-7524

Website http://www.miamibeachfl.gov