Victim Services Assistant Unit Manager (Probation Counselor III)

Fairfax County VA

Fairfax, VA

JOB DETAILS
SALARY
$76,983.71–$134,721.60 Per Year
SKILLS
Adjudication, Administrative Skills, Animation, Background Investigation, Behavioral Health, Business Continuity Planning (BCP), Calendar Management, Case Management, Child Protection/Welfare, Childcare, Coaching, Consulting, Contact Management, Criminal Justice, Crisis Intervention, Customer Support/Service, Data Analysis, Dental Insurance, Disbursements, Documentation, Driver's License, Emergency Services, Employee Assistance Plan, English Language, Funding, Government, Graphics, High School Diploma, Interpret Regulations, Law Enforcement, Medication Administration, Mentoring, Microsoft Excel, Microsoft Exchange Server, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multilingual, Multimedia, Needs Assessment, Operations Management, Operations Processes, Organizational Skills, People Management, Performance Goal Setting, Performance Management, Policy Development, Policy Evaluation, Printing, Procedure Development, Project/Program Management, Psychiatry and Mental Health, Psychology, Quality Monitoring, Reporting Skills, Retirement Plan, Service Delivery, Social Sciences, Social Work, Sociology, Staff Training, State Laws and Regulations, Team Lead/Manager, Testing, Training/Teaching, Trend Analysis, Vision Plan
LOCATION
Fairfax, VA
POSTED
5 days ago

Victim Services Assistant Unit Manager (Probation Counselor III)

Salary

$76,983.71 - $134,721.60 Annually

Location

JENNINGS BUILDING, 4110 CHAIN BRIDGE RD, FAIRFAX (FJ16), VA

Job Type

FT Hourly W BN

Job Number

26-01037

Department

Juv & Domestic Relations Court

Opening Date

07/11/2026

Closing Date

7/24/2026 11:59 PM Eastern

Pay Grade

S26

Posting Type

Open to General Public

  • Description
  • Benefits
  • Questions

Job Announcement

Under general supervision, this position reports to the Program Manager of the Victim Services Unit and is based at the Fairfax County Courthouse within the Court Services Unit of the Juvenile and Domestic Relations Court.

The position serves as a team leader and assists the unit manager with administrative oversight of service provision within the Victim Services Unit. Assigns cases, offers guidance, evaluation and mentorship to Probation Counselor II and Administrative Assistant positions within the Victim Services Unit. Assists the unit manager with developing, implementing, monitoring, and evaluating policies and procedures specific to Victim Services, and provides supervisory oversight of the unit in the unit manager's absence. Serves as a consultant, trainer, and policy expert for other victim specialists in the unit. Provides guidance on interpretation and application of Code of Virginia as well as local policy and procedures as they relate to victim service provision. Assists in assigning cases to victim specialists.

Carries a client caseload: Provides trauma-informed supportive services to victims and witnesses of juvenile crime in the jurisdiction of Fairfax County, Fairfax City, and the towns of Herndon and Vienna. Receives case assignments and investigates the nature of the offense to determine the needs of the victim. Contacts victims to provide crisis intervention, resource and referral, and victims rights information; explains the criminal justice process; and provides notification of future court dates. Makes appropriate referrals to other agencies or community resources. Provides courtroom advocacy to victims and witnesses; orients clients on court and diversion processes. Collaborates with stakeholders to provide consistent information and services to clients. Provides Victim Impact and Shoplifting Prevention classes to diverted and adjudicated offenders under the jurisdiction of the Fairfax County Juvenile and Domestic Relations District Court. Assists with transportation for victims, witnesses, and defendants as allowable. Provides restitution information to Court Services Unit Staff, victims of crime and defendants. Represents the Victim Services Unit in meetings with stakeholders and allied professionals.

Illustrative Duties

(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position description.)

Serve as supervisor for Probation Counselor I, Probation Counselor II and/or Administrative Assistant positions;

Actively participates in the selection, orientation, training and performance management process which includes evaluating performance, identifying goals and objectives, recognizing staff achievements, and coaching staff in overcoming performance or skill deficiencies;

Plan, assign, organize, and direct the flow of work and activities;

Convenes an interdisciplinary/inter-agency team to collaboratively plan, deliver and monitor multiple services;

Examines and evaluates the individual circumstances of each case referral;

Ensures that subordinates adhere to agency operating procedures and standards adopted by the Code of Virginia and Virginia State Department of Juvenile Justice;

Evaluates effectiveness of methods and procedures and recommends changes;

Participates in the development of policy and procedures;

Maintains liaison with State and local law enforcement agencies;

Interprets policies and regulations for clients;

Works with other Counselors in the disposition of cases assigned;

Composes and dictates case records, petitions and correspondence;

Supervised Visitation and Exchange Program

Enforces court orders and conditions of supervised visitation and exchanges as required and ensures overall quality of the supervised visitation/supervised exchange program;

Mediation Coordinator

Coordinates and implements mediation programs, assigns mediators and monitors quality of the programs;

Residential Services

Manages the daily operation of an assigned wing of a residential facility;

Makes final decision regarding care or treatment of residents that can be resolved at the shift level, deferring to higher level management as needed;

Oversees and administers routine medication disbursement for residents;

Handles crisis situations to include medical, mental health and behavioral crises as necessary;

May be required to drive 15-passenger van for educational and recreational trips:

Police Department, Victim Services Section

Provides assistance in administrative oversight to the unit;

Monitor funding grants;

Responsible for short term responsibilities and projects that might normally be handled by upper management;

Will perform supervisory functions in the absence of the Director;

Serves as the point of contact for all victim service internal and external training for the department;

Identifies appropriate training for victim services specialist;

ASAP Case Management Services

Maintains a caseload of court referred and volunteer clients who have been charged/convicted of impaired driving offenses and first time drug offenders;

Interviews clients during intake process and assign appropriate program classification

Writes intake summary on each client interviewed and writes and prepares reports to the courts, clients and treatment providers;

Conducts case management duties to include monitoring of ignition interlock;

Monitors clients progress and make referral as needed;

Testifies in court on non-compliant cases, make appropriate recommendations when requested by the judge;

Administers alcohol breath tests to clients;

Performs supervisory duties as assigned including supervising subordinate personnel, special projects, ancillary programs (which may include Victim Impact and other programs;

Serves as probation supervisor when that person is unavailable;

Supervises the intake process and handles calls and emergency situations as they arise;

Provides training and monitoring of staff as required with regard to intake and case management.

Required Knowledge Skills and Abilities

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)

Knowledge of the principles of psychology and sociology;

Knowledge of the practices and procedures of casework supervision and intake activities;

Knowledge of Federal, State and local juvenile and domestic relations laws;

Ability to speak and write effectively;

Ability to develop and maintain effective working relationships with a variety of individuals;

Ability to interpret laws, rules, and regulations related to probation work and victim services;

Ability to interview and counsel clients;

Ability to prepare complete case records and reports;

Ability to use technology to enter and retrieve information.

Employment Standards

MINIMUM QUALIFICATIONS:

Any combination of education, experience, and training equivalent to the following:(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")

Graduation from an accredited college or university with a masters degree in social/behavioral sciences, law enforcement, or education; AND two years of professional experience in probation work. For positions in the Police Department only, two years of sworn law enforcement supervision may be substituted for the two years of professional experience in probation work.

CERTIFICATES AND LICENSES REQUIRED:

Valid drivers license (required at the time of application)

NECESSARY SPECIAL REQUIREMENTS:

  • This position is considered Emergency Service Personnel to ensure the continuity of essential operations and will be required to report to work during times designated countywide as approved for unscheduled leave regardless of the emergency situation (i.e., weather, transportation, other disaster).
  • The appointee to the position will be required to complete the following to the satisfaction of the employer:
  • Criminal Background Investigation
  • Child Protective Services Registry Check
  • Driving Record Check

PREFERRED QUALIFICATIONS:

  • Masters degree in a related field.
  • Three years of professional work experience working in the victim services field directly working with victims of crime.
  • Must be available to work occasional evening hours to meet the needs of crime victims.
  • Ideal candidate will have extensive experience working in a court system environment.
  • Advanced knowledge of trauma informed practices, crisis intervention models, and victim centered service delivery.
  • Familiarity with local, state, and federal victim related legislation and service standards.
  • Experience working with diverse and underserved communities.
  • Supervisory experience overseeing staff, interns, or volunteers in a human service, criminal justice, or clinical setting.
  • Proficient in Microsoft Office applications including Outlook, Word, Excel, and PowerPoint.
  • Experience with case management or client tracking software commonly used in victim services or human services environments.
  • Ability to learn and utilize justice system platforms and databases (e.g., court case management systems, secure viewing systems).
  • Comfortable generating reports, analyzing data trends, and ensuring accurate documentation using electronic systems.

PHYSICAL REQUIREMENTS:

  • Employee may be required to lift up to 15 pounds.
  • Must be able to supervise and participate in educational and recreational activities with adolescents.
  • Must communicate with others.
  • All duties performed with or without reasonable accommodations.

SELECTION PROCEDURE:

Panel interview and may include a practical exercise.

Fairfax County is home to a highly diverse population, with a significant number of residents speaking languages other than English at home (including Spanish, Asian/Pacific Islander, Indo-European, and many others.) We encourage candidates who are bilingual in English and another language to apply for this opportunity.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. TTY 703-222-7314. DHREmployment@fairfaxcounty.gov. EEO/AA/TTY.

#LI-AL1

Requisition 26-01037

Merit Positions

Fairfax County is proud to offer employees an attractive and comprehensive benefits program, including the following:

  • Medical/Vision/Dental Insurance Coverage
  • Group Term Life Insurance
  • Long Term Disability
  • LiveWell Program
  • Flexible Spending Programs
  • Paid Leave (annual, sick, parental, volunteer activity, and more!)
  • Paid Holidays
  • Contributory Retirement Plan
  • Deferred Compensation
  • Employee Assistance Program
  • Employees Child Care Center
  • Continuous Learning Opportunities

Please click here for a summary of our benefits.

NOTE: Fairfax County Government is a qualifying employer under the Public Service Loan Forgiveness program. For more information about the PSLF program: Public Service Loan Forgiveness | Federal Student Aid

For additional details please visit the Countys benefits webpage.

Non-Merit Positions

  • Non-Merit Benefit Eligible: scheduled to work a minimum 1,040 hours and no more than a maximum of 1,560 hours in a calendar year.

  • Medical/Vision/Dental Insurance Coverage

  • Flexible Spending Program

  • Deferred Compensation

  • Temporary: scheduled to work a maximum of 900 hours in a calendar year.

  • No benefits

01

What is the highest level of education that you have completed?

  • Less than 12th grade
  • High school diploma or GED
  • Some college
  • Associates degree
  • Bachelors degree
  • Masters degree
  • Doctorate degree

02

If you answered "Some college" for the highest level of education completed, please indicate the number of quarter or semester hours you have completed towards a degree.

  • Less than 45 quarter hours
  • 45 to less than 90 quarter hours
  • 90 to less than 135 quarter hours
  • 135 to less than 180 quarter hours
  • 180 or more quarter hours
  • Less than 30 semester hours
  • 30 to less than 60 semester hours
  • 60 to less than 90 semester hours
  • 90 to less than 120 semester hours
  • 120 or more semester hours
  • Not applicable

03

Please indicate your area(s) of study or major(s)/minor(s) towards a degree. Check all that apply.

  • Criminal justice
  • Social work
  • Psychology
  • Counseling
  • Education
  • Sociology
  • Other (related field)
  • Other (non-related field)
  • Not applicable

04

If you answered "Other (related field)" or "Other (non-related field)" for the previous question, please list all of your majors and minors. If this question does not pertain to you, or you do not have a degree, enter "Not applicable".

05

Do you currently possess a valid drivers license?

  • Yes
  • No

06

How many years of full-time equivalent professional experience do you possess in probation work, social work, criminal justice, juvenile justice, education, or counseling?

  • None
  • Less than a year
  • One to less than two years
  • Two to less than three years
  • Three to less than four years
  • Four to less than five years
  • Five to less than six years
  • Six to less than seven years
  • Seven or more years

07

How many years of full-time equivalent professional experience in probation work do you possess?

  • None
  • Less than a year
  • One to less than two years
  • Two to less than three years
  • Three to less than four years
  • Four to less than five years
  • Five to less than six years
  • Six to less than seven years
  • Seven or more years

08

How many years of full-time equivalent experience do you have working in a court system environment?

  • None
  • Less than a year
  • One to less than two years
  • Two to less than three years
  • Three to less than four years
  • Four to less than five years
  • Five to less than six years
  • Six to less than seven years
  • Seven or more years

09

How many years of full-time equivalent supervisory experience do you have with overseeing staff, interns, or volunteers in a human service, criminal justice, or clinical setting?

  • None
  • Less than a year
  • One to less than two years
  • Two to less than three years
  • Three to less than four years
  • Four to less than five years
  • Five to less than six years
  • Six to less than seven years
  • Seven or more years

10

How many years of full-time equivalent experience do you have directly supporting victims and/or witnesses of crime in a victim services program?

  • None
  • Less than a year
  • One to less than two years
  • Two to less than three years
  • Three to less than four years
  • Four to less than five years
  • Five to less than six years
  • Six to less than seven years
  • Seven or more years

11

How many employees have you supervised?

  • None
  • One to two employees
  • Three to four employees
  • Five or more employees

12

Are you able to meet the requirements of working evening hours to meet the needs of clients?

  • Yes
  • No

13

How many years of full-time equivalent experience do you have counseling and providing support to victims of crime?

  • None
  • Less than a year
  • One to less than two years
  • Two to less than three years
  • Three to less than four years
  • Four to less than five years
  • Five to less than six years
  • Six to less than seven years
  • Seven or more years

14

Are you proficient in any of the following Microsoft Office Suite applications? Check all that apply.

  • Outlook (Composing email messages; sending and receiving email messages; organizing email messages into folders; managing contacts; scheduling appointments & meetings, managing tasks)
  • Word (Knowledge of common functions such as creating a title; using, modifying, and creating styles; indenting paragraphs; using tabs and tables; inserting a hard page break; using page numbering; creating headers and footers; inserting graphics; adding comments and tracking changes)
  • PowerPoint (Creating a template and working with a design template; working with graphics, animation and multimedia; building interactive presentations using hyperlinks)
  • Excel (Basic knowledge of creating a worksheet; performing calculations in a worksheet; modifying and formatting a worksheet; printing workbook contents; creating and modifying pivot tables; using formulas and links to other cells/worksheets)
  • None of the above

Required Question

Employer Fairfax County

Address 12000 Government Center Pkwy. Suite 270

Fairfax, Virginia, 22035

Phone 703-324-3311

Website http://agency.governmentjobs.com/fairfaxcounty/default.cfm

About the Company

F

Fairfax County VA