VICTIMS SERVICE CLERK

Job Posting Closes: 10/18/2026

CITY OF KILLEEN POSITION DESCRIPTION

Victims Services Clerk

This position performs a variety of routine and administrative work in support of victim's services.

The employee will have the responsibility of:

• Maintaining a knowledge of crime victims' rights, services, and programs available at local, state, and federal level
• Greetings and responding to victims and families
• Receiving and responding to calls and coordinating appropriate response
• Drafting and mailing victim notification letters
• Establishing and maintaining victim service files and documents
• Entering and maintaining statistical data regarding victim services
• Scheduling appointments and meetings for crime victim liaison
• Processing magistrate's orders of emergency protection, final protective orders, and temporary ex part protective orders
• Attending and participating in court hearings as required as witness or as crisis support for victims and their families
• Attending special projects involving victim-service related events and functions as representative of the Victim Services Unit of the Killeen Police Department

As an employee with the city of Killeen some benefits are:

• Health insurance from Blue Cross Blue Shield of TX
• Dental and Vision insurance
• Life insurance
• Retirement through TMRS (Optional 4579(b) Accounts)
• Paid Vacation and Sick Leave
• 13 paid holidays
• Wellness Events & Free Gym Membership

Required Minimum Qualifications

Education and Experience:

• High school diploma or equivalent; and,
• One (1) year of specialized general office work; or
• Any equivalent combination of education and experience
• Victim services volunteer or internship; preferred

Special Requirements:

• Must have a valid Texas driver's license within sixty (60) days of hire
• Must have a valid driver's license by date-of-hire
• Must pass a thorough background investigation
• Must have the ability to obtain a Notary Public License
• Must successful complete and maintain the basic instruction course through the Texas Victims Training instruction and Basic/Advanced Crime Victim Compensation Training