Provides basic account and payment services in accordance with all holding company bank procedures. Provides Legendary Service to meet the needs and expectations of the customer. Uses technology to increase efficiency and accuracy of each transaction. Contributes to a team environment by focusing upon bank and video teller branch results.
Provide accurate, friendly, and professional service to Bank customers through their daily transactions of business including receiving checks and cash for deposit and payment to various holding company accounts via the Video Teller Machine (VTM), verify amounts, and examines checks for proper endorsement, ownership and fraud risk. Cashes checks and processes withdrawals, pays out money after verification of signatures and customer balances. Recognize and interpret customer needs and suggests appropriate bank services to assist in meeting its sales goals; actively participate in the department sales program and goal achievement. Demonstrate quality customer service by incorporating the Legendary Service Standards .Perform teller functions in accordance with established bank policies, procedures and regulations. Assist with the daily operations of the Video Teller/ATM areas and other duties as assigned.
Responsible for following teller and operational procedures. Accountable for other tasks as directed. Reports to Video Teller Manager. Work is reviewed by Video Teller Manager.
Daily directions on work comes from various supervisory and training staff. Interacts with other bank employees to complete customer and employee requests. Provides Legendary Service to customers and coworkers, while establishing strong relationships. Responsible for compliance with all banking regulations which are applicable to the job, including Bank Secrecy Act and information security initiatives.
Central Bank has been serving the St. Louis metropolitan area for over 115 years. Since our inception we have been a conservative financial institution and have always focused on the basic business of making loans in and attracting deposits from the communities we serve. Today we still take the same approach to our business throughout the metropolitan area.
We offer local management, long-term stability and a full range of deposit and lending products and services coupled with a very personalized approach to providing financial services.
We are one of the top mortgage lending providers in the St Louis area with a knowledgeable and experienced group of loan officers and mortgage staff. Our commercial lending team has a long history of working with businesses to finance their needs today and as they grow in the future.
Central Bank offers a full range of online banking services including online bill pay, mobile check deposit, e-statements and a full complement of checking and savings products
Central Bank is a wonderful place to grow and develop your talent! We are more than a place to work, we encourage teamwork, community involvement, and a family environment rooted in respect and pride for each person who contributes to our success and the success of our customers.
Central Bank is family-owned. We refer to our team as our “Central Bank family.” This comes from a genuine appreciation for the people who dedicate their talent to our company’s success. Providing outstanding benefits is one of the primary ways we strive to be an employer-of-choice. Our overall compensation philosophy is based on pay for performance and ensures our employees are paid competitively. Our employees also have access to a comprehensive package of benefits, rewards and recognition.