Virtual Care Veterinarian

Vet Health Services (VHS) at PetSmart is leading the way in making veterinary care more accessible and impactful. Through our Independent Veterinary Operator (IVO) practices, the PetSmart Veterinary Services (PVS) franchise ownership model, to partnerships with Banfield Pet Hospital, in-store vaccine and wellness clinics, and Access to Veterinary Care (AVC) initiatives supported by PetSmart Charities, VHS brings innovative veterinary solutions together under one roof to support pets, pet parents, and the professionals who care for them.

Field Position:

This position is considered Field based and is considered to be a blend of onsite and remote work activity. Field associates will spend their time both traveling to and spending time in various PetSmart locations and can expect to be asked to travel to Phoenix Home Office periodically throughout the year. Field associates typically work out of their home office when not traveling as outlined above.

We’re looking for a skilled veterinarian who’s excited to deliver high-quality care and store team support for pets in our care. This unique role blends virtual healthcare with operational influence in aiding our store teams to provide the best environmental and overall care for pets in stores. Additionally, this role will help to define best practices for virtual care and provide guidance on store team and field veterinary inquiries.

Why This Role Stands Out

• Competitive salary + performance bonuses
• Opportunity to innovate and define a culture where pets and store teams thrive
• A role where your voice matters—spanning both high-quality veterinary medicine and operational leadership

What You’ll Do – Virtual Care Responsibilities

• Provide comprehensive wellness care across life stages, with a focus on prevention and client education
• Diagnose and treat varying conditions in dogs, cats, and select exotics
• Foster lasting relationships with our store and field leadership teams through trust and clear communication

• Collaborate with Vet Health Services program teams and internal veterinary partners on store veterinary guidance and support
• Help ensure compliance with PetSmart standards and operating policies for PetSmart pets
• Define best practices for data and document integration into other supporting record systems utilized by stores

Qualifications

• Doctor of Veterinary Medicine (DVM or VMD) degree from an accredited institution
• Licensed (and in good standing) to practice veterinary medicine in the state of employment and willing to get licensing in additional states to support stores
• Minimum of 3 years of experience in general practice, preventive care, or a community clinic setting preferred
• Prior virtual care / telehealth experience is a plus
• Strong communication skills and a genuine passion for associate education
• Ability to work collaboratively in a team-oriented, retail-based model
• Comfortable using modern veterinary software and digital records systems

* This is not intended to be an all-inclusive, exhaustive list of all essential job functions for this position. PetSmart retains the right to change or assign other required job duties to this position.

At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. 

We’re more than a workplace, we’re Team PetSmart. Together, we grow, collaborate, and challenge ourselves to be the best in all we do. Our culture is built on belonging and shared purpose, where every voice and experience matters. Guided by our values, we strive to do what’s right, lead responsibly, and bring our passion for pets to life every day. Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You might be the right fit for this role or another opportunity across Team PetSmart.

Our home office offers outstanding amenities in a fun and rewarding workplace including:

• Pet-friendly environment, bring your pets to work and enjoy the on-site dog park!
• On-Site Events & Adoptions, enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals
• “Top Dog” gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces
• “Sit & Stay” Café serving fresh breakfast and lunch options, snacks, & more
• “Lil Paws” NAEYC-accredited onsite childcare facility providing high-quality early education
• Paid Volunteer Opportunities to spend time doing good for causes close to heart
• Print Center and Business Services, Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & more

 PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.