Customer Relations, Customer Relationship Management (CRM) Systems, Follow Through, Onboarding, Organizational Skills, Sales, Sales Prospecting, Work From Home
LOCATION
Houston, TX
POSTED
29 days ago
Virtual Client Onboarding Representative
About the Role: Nuvant is hiring Virtual Client Onboarding Representatives to help new and prospective clients explore financial solutions that align with their personal or business goals. In this role, you’ll serve as a key first point of contact to introduce our services and guiding clients toward the next step.
Core Responsibilities
Serve as the primary virtual point of contact for new and incoming clients
Initiate outbound calls, emails, and messages to welcome and onboard clients
Engage in conversations to discover client needs and goals
Clearly explain service offerings and recommend next steps
Schedule follow-up calls or connect clients with the right team members
Maintain detailed and accurate client records in our CRM system
Qualifications
High school diploma or college degree preferred
Professional, friendly communicator who thrives in a client-facing environment
Organized and comfortable working in a work from home setting
A people-first approach with strong listening and follow-up skills
Previous experience in sales, appointment setting, or client-facing role a plus
What We Offer
Competitive base salary plus performance-based bonuses and incentives.
Access to comprehensive benefits package including medical, dental, vision, 401k, and paid time off.
Flexibility with structured support
Opportunities for advancement with a growing company
A team culture that values professionalism and performance