Virtual Client Onboarding Representative

Nuvant Consulting Group

  • Richmond, VA
  • 16 days ago
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    Skills

    • Customer Relationsunmatched
    • Customer Relationship Management (CRM) Systemsunmatched
    • Follow Throughunmatched
    • Onboardingunmatched
    • Organizational Skillsunmatched
    • Salesunmatched
    • Sales Prospectingunmatched
    • Work From Homeunmatched

    Description

    Virtual Client Onboarding RepresentativeAbout the Role: Nuvant is hiring Virtual Client Onboarding Representatives to help new and prospective clients explore financial solutions that align with their personal or business goals. In this role, you’ll serve as a key first point of contact to introduce our services and guiding clients toward the next step.Core Responsibilities
    • Serve as the primary virtual point of contact for new and incoming clients
    • Initiate outbound calls, emails, and messages to welcome and onboard clients
    • Engage in conversations to discover client needs and goals
    • Clearly explain service offerings and recommend next steps
    • Schedule follow-up calls or connect clients with the right team members
    • Maintain detailed and accurate client records in our CRM system
    Qualifications
    • High school diploma or college degree preferred
    • Professional, friendly communicator who thrives in a client-facing environment
    • Organized and comfortable working in a work from home setting
    • A people-first approach with strong listening and follow-up skills
    • Previous experience in sales, appointment setting, or client-facing role a plus
    What We Offer
    • Competitive base salary plus performance-based bonuses and incentives.
    • Access to comprehensive benefits package including medical, dental, vision, 401k, and paid time off.
    • Flexibility with structured support
    • Opportunities for advancement with a growing company
    • A team culture that values professionalism and performance

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    Numbers & Facts

    LocationRichmond, VA

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