Co-Payments, Communication Skills, Customer Support/Service, Demographics, Detail Oriented, Electronic Medical Records, High School Diploma, Identify Issues, Medical Office, Mentoring, Organizational Skills, Patient Assessment, Patient Charts, Physical Therapy, Sports, Team Player, Time Management
Company Description
We are hiring a Virtual Front Desk, who is people-focused, who loves helping others and creating a great first impressions. At Wright Physical Therapy, we are on a mission to be Idaho's most sought-after physical therapy company for diagnosing and treating joint, spine, and sports-related injuries. But our vision extends beyond physical health-we aim to inspire joy and make a meaningful impact in every life we touch.
At Wright Physical Therapy, you'll join a team that is driven by purpose and guided by core values:
- Have Uplifting Fun
- Learn, Grow, Repeat
- Family is Central
- Add Value Every Day
- Charity Never Fails
- Filled with Gratitude
Our work goes beyond the walls of our clinics. We are deeply committed to a social mission: donating our time, energy, and resources to protect the innocence of children worldwide.
When you join Wright Physical Therapy, you're not just starting a job-you're becoming part of a movement. Together, we inspire joy, foster growth, and change lives.
BE A PART OF SOMETHING BIGGER. Apply now to take the next step in your career and impact your community.
Job Description
- Greet and check-in new and returning patients virtually with a warm, welcoming, and professional tone
- Verify and update patient demographic and insurance information
- Coordinate with the front office teams at the clinic level to flag any check in issues
- Communicate patient balances clearly and with empathy
- Collect Copays, deductibles, and outstanding balances
- Maintain patient charts and electronic medical records
- Electronic scheduling
Qualifications
- High school graduate or equivalent, college degree preferred
- 2+ years of previous medical front office experience preferred
- Excellent communication skills
- Close attention to detail
- Great time management and organizational skills
- Team player attitude and energetic with a focus on excellent customer service
Additional Information
Benefits:
- Comprehensive medical insurance plans - HSA and PPO Options
- Dental and vision insurance
- Paid holidays & time off
- 401K
- Integrated mentorship program
- Customized EMR
U
US Physical Therapy Inc
U.S. Physical Therapy is one of the largest publicly-traded, pure-play operator of outpatient physical and occupational therapy clinics.
The clinics provide pre- and post-operative care for a variety of orthopedic-related disorders and sports-related injuries, rehabilitation of injured workers and preventative care. USPh also manages physical therapy facilities for third parties, including physician groups and hospitals. Each of USPh’s clinics are directed by a licensed physical therapist that drive patient volume via local physicians, former patients and other referral sources. Marketing representatives are used to further augment sales.
USPh has grown its business through a combination of de novo development and strategic acquisitions. The strategic acquisitions has accelerated the Company’s growth, and are structured with significant ownership retained by the practice owners and founders.