Virtual Hotel Customer Service Coordinator

Destination Careers

  • New York, New York
  • 2 days ago
  • Remote
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    Skills

    • Artificial Intelligence (AI)unmatched
    • Change Managementunmatched
    • Customer Support/Serviceunmatched
    • Hotel Industryunmatched
    • Needs Assessmentunmatched
    • Organizational Skillsunmatched
    • Team Playerunmatched
    • Willing to Travelunmatched

    Description

    Location: Remote
     
    Position Summary
    As a Virtual Hotel Customer Service Coordinator, you’ll help clients arrange lodging for leisure, group, or business travel. You’ll ensure each booking runs smoothly while upholding Destination Knot’s commitment to exceptional service.
     
    Responsibilities
    Understand client needs and travel preferences
    Provide hotel recommendations and confirm reservations
    Manage booking changes and follow-up communication
    Keep detailed, accurate client records
     
    Requirements
    Organized and dependable
    Comfortable with digital tools and remote communication
    Friendly, professional demeanor
    Willingness to learn the travel booking process
     
    Why Join Us:
    Collaborative remote environment
    Hands-on guidance and self-paced training
    Access to industry partnerships and hotel programs
    $35,000 - $65,000 a year
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

    Numbers & Facts

    LocationNew York, New York (
    Remote
    )
    Websitehttps://www.destinationknot.co

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