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Virtual Learning Producer

Lancesoft

Franklin Lakes, NJ

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JOB DETAILS
SALARY
$39.37
SKILLS
Analysis Skills, Best Practices, Coaching, Communication Skills, Content Delivery/Distribution, Design Services, Hardware Virtualization, Identify Issues, Information Technology & Information Systems, Instructional Design, Leadership, Matrix Management, Microsoft Product Family, Multitasking, Operational Strategy, Presentation/Verbal Skills, Problem Solving Skills, Sales, Sales Management, Scalable System Development, Standards Development, Technical Leadership, Training/Teaching, eLearning
LOCATION
Franklin Lakes, NJ
POSTED
1 day ago

TITLE: BDE Virtual Learning Producer.
Option on site/Hybrid or remote

Bill rate range ***-***
Client is seeking an experienced Learning Virtual Producer to deliver high-quality, engaging virtual and hybrid learning experiences across the enterprise. This individual contributor role operates at the Manager / Senior Manager level and is accountable for the end-to-end production of live virtual learning programs, for Client Excellence virtual learning events.



The ideal candidate is a virtual production expert who ensures seamless execution, elevates learner engagement, and enables facilitators to deliver impactful learning experiences. This role is critical to scaling Client Excellence Academy s learning strategy through, operational excellence, and exceptional learner experience.





  2. Key Responsibilities



The primary responsibilities will include:


Virtual Learning Production


  • Own end-to-end production of virtual instructor-led (vILT), hybrid, and large-scale Client Excellence learning programs



  • Sets production standards, playbooks and quality thresholds.



  • Lead live session execution, ensuring high-quality, seamless delivery aligned to Client Excellence standards



  • Conduct technical rehearsals and dry runs to ensure facilitator and speaker readiness



Learning Technology & Platform Management


  • Serve as subject matter expert on virtual platforms (e.G., Class for Teams, Microsoft Teams, Miro) and account management.



  • Configure and manage session environments, including breakout rooms, polling, chat, and collaboration tools



  • Maintain standardized templates, settings, and best practices for consistent delivery



  • Troubleshoot technical issues in real-time and implement preventative solutions



Facilitator & Presenter Support


  • Partner with facilitators, Certified Practitioners and SMEs to optimize delivery for virtual environments



  • Provide coaching on engagement techniques, virtual tool utilization, and effective virtual presence



  • Ensure facilitators are fully supported to focus on content delivery



Learner Engagement & Experience


  • Design and implement interactive elements to drive participation and engagement



  • Monitor learner interaction and adapt in real time to maintain session effectiveness



  • Apply best practices in adult learning and virtual engagement to enhance learning outcomes



  • Support inclusive and accessible learning experiences for global audiences



Quality Assurance & Continuous Improvement


  • Analyze learner feedback and engagement data to refine delivery approaches



  • Contribute to the development of scalable standards, templates, and playbooks



Strategic Responsibilities


  • Partner with instructional designers to translate learning designs into engaging virtual experiences



  • Influence and establish standards for virtual learning delivery across Client



  • Serve as a trusted advisor to stakeholders, enhancing the effectiveness of enterprise learning programs



  • Elevate the overall quality and consistency of virtual learning experiences across the organization






III. Education


  • Bachelor s degree in Learning & Development, HR, Business, Information Systems, or related field (or equivalent experience).






  2. Experiences



  • 5 10+ years of experience in virtual learning production, digital learning delivery, or related field



  • Demonstrated experience managing live, high-visibility virtual sessions, including executive-facing programs



  • Advanced proficiency in platforms such as Class for Teams, Microsoft Teams, and Miro



  • Strong troubleshooting and technical problem-solving skills in live environments



  • Excellent communication skills with the ability to interact effectively with senior stakeholders



  • Proven ability to manage multiple priorities in a fast-paced, global environment






  2. Knowledge and Skills



Preferred Knowledge & Competencies


  • Experience in enterprise Learning & Development, sales enablement, or capability-building organizations



  • Familiarity with engagement tools such as Miro, Mentimeter, or similar platforms used to enhance interactivity



  • Certifications in virtual facilitation, digital learning, or instructional design



  • Experience working in a matrixed, global organization



  • Ownership & Accountability Drives end-to-end execution with precision and reliability



  • Influence Without Authority Builds strong partnerships across facilitators, stakeholders, and program teams






Required Leadership Capabilities and Competencies


Client Leadership Commitments:


Deliver Results That Matter


  • Takes customer needs and transforms them into a solution that creates value for customers, stakeholders, and shareholders.



  • Continually demonstrates the ability to utilize both control and influence to drive results.






Win As One Client


  • Proactively seeks opportunities to collaborate with colleagues to share and learn.



  • Always thinks globally and acts locally with cultural sensitivity and organizational savvy.



  • Continually works and leverages the power of the matrix.






Remove Obstacles & Empower Others


  • Engages personally in difficult executional challenges and ensures collaboration between departments to remove roadblocks and deliver results.



  • Challenges are anticipated and addressed with a connection to the future vision, keeping a strong focus on cooperation and transparency.






Courage to iterate, try new things and embrace change


  • Looks beyond the way we ve always done it and proactively seeks out innovation and best-in-class approaches whilst maintaining agility and speed.



Shift: [' 5 10+ years of experience in virtual learning production, digital learning delivery, or related field Demonstrated experience managing live, high-visibility virtual sessions, including executive-facing programs Advanced proficiency in platforms such as Class for Teams, Microsoft Teams, and Miro Strong troubleshooting and technical problem-solving skills in live environments Excellent communication skills with the ability to interact effectively with senior stakeholders Proven ability to manage multiple priorities in a fast-paced, global environment']

Start: [' Experience in enterprise Learning & Development, sales enablement, or capability-building organizations Familiarity with engagement tools such as Miro, Mentimeter, or similar platforms used to enhance interactivity Certifications in virtual facilitation, digital learning, or instructional design Experience working in a matrixed, global organization Ownership & Accountability Drives end-to-end execution with precision and reliability Influence Without Authority Builds strong partnerships across facilitators, stakeholders, and program teams']

About the Company

L

Lancesoft

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc). 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2000
WEBSITE
http://www.lancesoft.com/

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