Analysis Skills, Assistive Technology, Audio Description, Communication Skills, Continuous Improvement, Detail Oriented, Language Interpreter, Needs Assessment, Office Equipment, Presentation/Verbal Skills, Visual Information, Voice-Over, Writing Skills
Location: Austin, TX 78727 (Onsite)
Introduction
This role is crucial in providing real-time visual description and assistance to employees who are blind or have low vision. Through live video, screen-sharing, or remote connection, you will help them navigate their workplace environment, complete professional tasks, and engage with their colleagues with greater independence and confidence. This is a deeply human-centered role that combines strong visual analysis abilities, highly articulate communication, quick thinking, and a genuine passion for accessibility and inclusion in the workplace.
Required Skills & Qualifications:
- Exceptional verbal and written communication skills, with the ability to describe complex visual information accurately.
- Proven ability to provide effective audio descriptions quickly, concisely, and accurately without subjective bias.
- Excellent listening skills to understand and anticipate user needs.
- High attention to detail with the ability to notice and describe subtle visual cues.
- Prior work experience at client or in client's industry.
Applicants must be able to work directly for Artech on W2.
Preferred Skills & Qualifications:
- Background or interest in accessibility, disability services, social work, or education.
- Experience with assistive technologies such as screen readers (VoiceOver, JAWS, NVDA) or other low vision tools.
- Familiarity with the blind and low vision community and associated etiquette.
Day-to-Day Responsibilities:
- Provide accurate verbal descriptions of visual environments, documents, screens, printed materials, and more.
- Assist employees in safely navigating physical or digital spaces using strong directional terminology.
- Guide users through navigating software, using office equipment, or adjusting their camera angles effectively.
- Maintain a calm, clear, steady, and professional communication style.
- Document session notes and collaborate with team members to continuously improve the employee experience.
Company Benefits & Culture
- Supportive and inclusive work environment.
- Opportunities for professional growth and development.
- Commitment to accessibility and inclusion in the workplace.
For immediate consideration please click APPLY to begin the screening process with Alex.