Visitor Services Supervisor (Part-Time)

JOB TITLE: Visitor Services Supervisor (Part-Time)

DEPARTMENT: Visitor Services

REPORTS TO: Director of Visitor Services

 

New York’s first museum, The New York Historical is a leading cultural institution documenting over 400 years of American history through a peerless collection of art, documents, and artifacts. Our offerings span groundbreaking exhibitions; acclaimed educational programs for teachers and students nationwide; and thought-provoking conversations among leading scholars, journalists, and thinkers about the past, present, and future of the American experiment. The New York Historical is a museum of museums and a collection of collections. We are home to the Patricia D. Klingenstein Library, the Center for Women’s History, the Reiss Family Graduate Institute for Constitutional History, the Dorothy Tapper Goldman Center for Teaching Democracy, the DiMenna Children’s History Museum, and the future American LGBTQ+ Museum. We elevate the perspectives and scholarship that define the United States’ democratic heritage and challenge us all to shape our ongoing history for the better.

 

The Visitor Services Supervisor (Part-Time) oversees New York Historical’s admissions desk, coat check, switchboard, and call center. This position reports to the Director of Visitor Services and directly oversees 15-20 visitor services associates, carrying out supervisory responsibilities. Responsibilities include training and evaluating employee performance; planning, scheduling, and overseeing regular department work in consultation with the department director; addressing visitor complaints and resolving problems.

 

The Visitor Services Supervisor shifts are Fridays, Saturdays, and Sundays with a maximum of 24 hours per week. Only candidates who can commit to work Friday-Sunday will be considered.

 

 

The employee will spend many hours standing and some hours sitting and using a computer. They will also bend, stoop, and open cabinets, and frequently move around the building. The employee may occasionally be required to lift and/or move up to 50 pounds.