Visual Designer (Hybrid)

The Company 

Unlimited Systems authors the category-leading Unlimited Financials practice management system focused on the unique revenue cycle requirements of specialty healthcare providers. Unlimited Systems customers enjoy streamlined business office workflows, reduced claim denial rates, and accelerated and amplified revenue streams. Unlimited Systems is committed to ensuring that specialty healthcare providers thrive in a dynamic reimbursement environment. 

Unlimited Systems is a portfolio company of Francisco Partners, a leading technology investment firm with deep sector focus and a track record of delivering outstanding returns. Through private equity and credit funds, they provide flexible capital and partnership to growth-aspiring technology companies. 

The Challenge  

Unlimited Financials, our best-in-class revenue cycle management (RCM) platform, is emerging as a top competitor in the specialty healthcare space. Our company is in a season of both Product optimization and new omni-channel Marketing deployment. With cross-functional projects moving simultaneously to elevate our customer experience, we need a Visual Designer to organize all design efforts and elevate our visual brand standards across the organization. Reporting to our Art Director, our Visual Designer will provide a much-needed focus on visual coherence and excellence as we look to uplevel the look and feel of our product and user experience. As a new position, our Visual Designer will integrate within our Product and design teams to build, manage, and evolve design assets, to serve as a thought leader and brand standards keeper, to act as a system implementor, and to operate as a collaborative bridge between Product and Marketing.  

In other words, our Visual Designer will have their hands on all graphic elements that reach our end users and will champion their excellence and evolution as we reach new markets and rapidly scale our brand’s reach. 

The Position 

A full-time, hybrid role reporting to our Art Director, our Visual Designer will work frequently from our headquarters in Cincinnati, Ohio. Residency in the state of Ohio is preferred.  

As Visual Designer, you will have the opportunity to impact our brand identity today and into the future. You will help to grow our Product and Marketing design, and you will be given the opportunity to grow as well through the opportunity to champion influential work across our teams. 

This position will be accountable for: 

• The production of visual assets for internal and external use 

• The creation of Marketing collateral (e.g.; landing pages, social graphics, templates, ads, etc.) 

• The creation of content visuals for internal and Product-related uses (e.g.; customer diagrams, infographics, hero images for blog posts, etc.) 

• “Mascot” management; building and maintaining a library of visual assets pertaining to Unlimited’s brand mascots 

• The creation, management, and adoption of brand templates 

• Brand identity refinement; contributing thought leadership and visual application to our brand imagery and championing its scalability into the future (e.g.; iconography, illustration consistent with branding, typography, coloring, etc.) 

• Acting as a bridge between our Product and Marketing teams (e.g.; helping to ensure smooth visual onboarding for our customers, supporting data visualizations that help communicate technical problems to our non-technical end-users, and more) 

The Person 

This position will offer you the chance to influence thinking and decision-making within our company, while getting your hands dirty with production and execution. You'll experience autonomy, authority...and ambiguity. You’ll be asked to create and innovate within the construct of corporate design but will be looked to as a thought leader for how to bring fresh energy to those design limitations. Art can be energizing, but we don’t have the luxury of holding it too preciously. You’ll be a ninja of vision with a heart for collaboration and problem-solving. If you feel comfortable with self-direction, with sprinting through sometimes shifting priorities, and feel comfortable with the understanding that at times you'll have the absence of a deadlines while assuming tomorrow is your deadline – this position might be a fit for you. 

In this position you will be asked to:  

• Demonstrate flexibility 

• Deal with ambiguity 

• Be self-directed, while deeply collaborative 

• Bring a sense of adventure and curiosity, to the role and to our company 

• Take feedback, and collaborate back to help realize creative vision 

• Carry an ownership mindset around every task that crosses your desk 

• Bring your creative voice, and demonstrate confidence through collaboration; bring your ideas to the team, not just the leader, and inspire creative dissent and discussion across our cross-functional teams 

Qualifications 

• A degree in fine arts, print design, graphic design, or similar field preferred 

• 3-5 years of previous experience working in a design role 

• Proven experience with Adobe creative suite 

• Proven experience working with CMYK and RGB 

• Experience working in print, preferred 

• Experience working with marketing and communications, preferred 

• Residency in the state of Ohio, preferred 

Our Process 

If you’ve made it this far in the job description, we’d love to hear from you. We will try to ensure our selection process is efficient, transparent, and friendly. (If it’s not, please let us know.) 

What you can expect from here: 

• If we feel your experience aligns with our search, we’ll reach out for a discovery call. We’ll talk about our company culture, Unlimited System’s Core Values, this position, and we’ll learn more about your background. 

• From there, we’ll ask to view some of your previous work as well as request that you complete an assessment. This lets us know whether our expectations for the role actually align with your unique strengths. 

• If we’re still feeling good about each other, we’ll pass you on to our Hiring Manager and then to a panel interview so you can meet more of the faces of Unlimited Systems before we make an offer decision. 

Disclaimer 

Unlimited Systems is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. Unlimited Systems provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Unlimited Systems complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

EEO Statement

Unlimited Systems is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Disclaimer

Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, Unlimited Systems will make every effort to provide reasonable accommodation to enable employees with disabilities to perform the position’s essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, Unlimited Systems retains the right to change or assign other duties to this Senior Infrastructure Administrator position.

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