Visual Information Specialist

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Visual Information Specialist

Department of the Air Force

U.S. Air Forces, Europe

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• Summary
• This job is open to
• Duties
• Requirements
• How you will be evaluated
• Required documents
• How to apply

Summary

About the position: This position is Non-appropriated Fund (NAF) and is located at the Marketing Department, RAF Mildenhall, United Kingdom.

• Provides marketing support to all FSS activities through design and development of a variety of publicity materials and creation of content promoting FSS programming and events.
• Scheduled shifts may include days, nights, weekends and holidays.

STANDING REGISTER ANNOUNCEMENT: Applications will be reviewed, and referrals made every 7 days.

Learn more about this agency

Summary

About the position: This position is Non-appropriated Fund (NAF) and is located at the Marketing Department, RAF Mildenhall, United Kingdom.

• Provides marketing support to all FSS activities through design and development of a variety of publicity materials and creation of content promoting FSS programming and events.
• Scheduled shifts may include days, nights, weekends and holidays.

STANDING REGISTER ANNOUNCEMENT: Applications will be reviewed, and referrals made every 7 days.

Learn more about this agency

Overview

Help

Accepting applications

Location

FEW vacancies in the following location:

Mildenhall, United Kingdom

No matching locations found.

Work site options

Telework eligible No Remote job No Relocation expenses reimbursed No Salary $17.33 - $19.33 per hour

NAF pay setting rules apply.

Pay scale & grade

NF 3

Promotion potential None

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Intermittent - Flexible, no guaranteed hours but may be worked anywhere between 0-40 hours a week. Travel Required Not required

Appointment type Permanent

Occupations and job series

• 1084 Visual Information

Supervisory status No Federal service type This job is in the Competitive Service Represented by a union No

Drug test No Security clearance Not Required Position sensitivity and risk Non-sensitive (NS)/Low Risk

Jobs require a background check and some require a security clearance. The type depends on the job.

Background check type

• Suitability/Fitness

Financial disclosure required No

Some jobs require financial disclosure to identify conflicts of interests.

Announcement number 26-9GFSK904361 Control number 879093100

This job is open to

Help

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

Duties

Help

• Prepares designs, text, illustrations, content items, and page layouts for printed and digital platforms including but not limited to booklets, blogs, websites, posters, fliers, digital screens, brochures, signs, menus, newsletters, and social media posts.
• Maintains all FSS social media and digital marketing content. Receives requests for publicity actions from FSS Marketing Director and activities in draft form. Uses own judgment to evaluate and determine the appropriate graphics, verbiage, layout, design materials, and platforms to appeal to target audiences such as teens, young adults, families, and retirees.
• Ensures the accuracy of all marketing and publicity materials before publication. Maintains and updates current information about FSS activities to include hours of operation, fees and changes, specials, and any other related information as needed.
• Researches and applies current best practices for marketing techniques used as compared to the private industry to elevate FSS promotions.
• Provides guidance and recommendations to activity managers on the design and messaging to effectively market and promote to the target audience. Prioritizes work requests and maintains records of services provided to customers. Interacts with, answers questions, provides guidance, and responds to feedback from customers through in-person engagement, social media inquiries or messages and surveying methods. Determines needed supply items and amounts and keeps accurate control of inventory.
• Ensures equipment is maintained properly and coordinates required repairs.
• Serves as primary social media marketer and administrator for all social sites including but not limited to: all Facebook pages; Instagram, Flickr, YouTube, Twitter, blogs, website and e-newsletter platforms.
• Manipulates, resizes and/or creates marketing materials to be used for social media.
• Continuously explores, recommends, uses, and optimizes communication methods and technologies to engage with customers, and to maximize the squadrons branding, products and services.
• Responsible for maintaining and expanding social media outreach on current and future platforms.
• Conducts routine checks on the FSS website, to include, but not limited to, daily audits/reviews of content on each page and coordinates with webmasters via the web ticket system to update content.
• Assists the Marketing Director in developing communication strategies to determine the most effective and efficient method of reaching the target market through digital media forums and/or blogs.
• Assists in administering surveys, collecting data, tabulating responses, and analyzing results. Tracks user analytics and aggregate data for social online platform(s).
• Provides support as needed for all special events.
• Assists with Marketing duties as assigned (processes inside internal ticket system, giving public briefings, and creates event calendar entries, printing, mounting, lamentation, binding, cutting, payroll, customer service…etc.) as needed.
• Provides photographic/videography support for functions/events as required/needed.
• Nights, weekends, and holidays may be required as necessary.
• Performs other related duties as assigned/needed.

If interested in this position, please preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13027990

Requirements

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Conditions of employment

• This position requires the incumbent to complete a background investigation with favorable results.
• This position is open to applicants on PCS orders to the UK (military or civilian) or hold a current UK Work Visa.
• This position may require the incumbent to work an uncommon work schedule, including days, nights, weekends and holidays.
• Position of Trust.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicants eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 08/31/2026

• Citizens, permanent residents, and legal residents of the United States (US) who reside within the local commuting area (60-mile radius) of RAF Mildenhall, United Kingdom (UK), or will do so within the next 30 days.
• Permanent and legal residents of the US must be citizens of a NATO country, unless authorized to reside in the UK as a dependent of an employee who serves in support of the US Visiting Forces.
• Eligible applicants must possess a US-issued social security number and be able to provide documentation proving residency status in the UK.
• Applicants cannot be ordinarily resident. A person is considered to be ordinarily resident if they have resided in the United Kingdom (UK) for more than 366 days without an affiliation to the US Visiting Forces. Time spent in the UK as an employee, or dependent of an employee, of a US agency serving and supporting the US Visiting Forces (i.e., active duty military, federal civilian, AAFES, Red Cross, one of the contract universities, a military banking facility or federal credit union, or US government contractors) is not counted toward being ordinary resident. In accordance with the Status of Forces Agreement between the US and the UK, British citizens may not apply for US NAF positions; however, they may be eligible to apply for local national positions on base.
• Business Based Action
• Family Member Preference
• Military Spouse Preference
• Outside Applicant Veteran
• Spouse/Widow/Parent of Veteran
• Transition Hiring Preference

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience:

• Must have a strong understanding of social media marketing principles and best practices, with demonstrable experience developing and executing successful campaigns on Facebook, Instagram, and LinkedIn.
• Must have experience as a commercial graphic designer, artist, or illustrator, demonstrating the ability to create, design, and lay out copies and artwork.
• Knowledge of and experience in using Adobe Creative Suite (InDesign, Photoshop, & Illustrator) is required; experience in other layout programs of similar design may be acceptable. Prior experience working on Mac/Apple computers is preferred.
• Experience using social media, videography, and Wordpress are highly desired.
• Must have the ability to read, write, and speak English.
• Must have experience in customer service.
• Must have skill in communicating orally and in writing.

You will be evaluated on the basis of your suitability and fitness for the position.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution in order to qualify.

Additional information

• The Hiring Agency will review applications and applicants, if eligible, referred every 7 days.
• Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
• U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation.
• All Federal NAF employees are required by PL 104-134 to have salary payments made by electronic funds transfer/direct deposit.
• Probationary period may be required.
• Selection is subject to restrictions resulting from hiring preferences and priority consideration eligible.
• Additional selections may be made from this vacancy announcement for up to 90 days after the closing date. Multiple positions may also be filled from this job opportunity announcement. This vacancy may close sooner than the date advertised if all positions become filled.
• Payment of Permanent Change of Station (PCS) costs is not authorized based on a determination that a PCS move is not in the Governments interest.
• LQA is not authorized.
• Post Allowance is authorized for Regular Full Time employment category only.
• This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.
• Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation. Please contact the servicing HR Office with any questions.

Expand Hide additional information

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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Review our benefits

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated for this job based on how well you meet the qualifications above.Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.

Benefits

Help

Review our benefits

Required documents

Required Documents

Help

The documents you are required to submit vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employee, etc.). The below documents are required and must be submitted with your application:

• PSC Orders or UK Work Visa (for UK Work Visa please upload Share Code obtained through UK.GOV)
• Resume

Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.

Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:

• Cover Letter
• DD-214/ Statement of Service
• Diploma/ GED
• Disability Letter (VA)
• License
• PSC Orders or UK Work Visa (for UK Work Visa please upload Share Code obtained through UK.GOV)
• Other (2)
• PCS Orders
• Professional Certification
• Proof of Marriage Status
• Resume
• Separation Notice (RIF)
• SF-50/ Notification of Personnel Action
• Transcript

As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

NOTE: Documents submitted as part of the application package to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another persons personal information before you submit your application. You may be asked to provide an in-sanitized version of the documents if you are selected to confirm your eligibility.

How to Apply

Help

To apply for this position, you must complete the online questionnaire and submit the documentation specified in the Required Documents section above.

The complete application package must be submitted by 11:59 PM (EST) on 08/31/2026 to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.

Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.

You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account or your application will be incomplete.

It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.

Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant .

To verify or check the status of your application, log into your USAJobs account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date of your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/ .

Agency contact information

Mildenhall NAF HR Office

Email 100fss.hrostaff@us.af.mil Address Mildenhall Marketing

100 FSS/FSCN

OPC 37 Box 4

APO AE, AE 09459-9001

US

Next steps

If you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility, qualifications, and quality ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration.

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

Required Documents

Help

The documents you are required to submit vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employee, etc.). The below documents are required and must be submitted with your application:

• PSC Orders or UK Work Visa (for UK Work Visa please upload Share Code obtained through UK.GOV)
• Resume

Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.

Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:

• Cover Letter
• DD-214/ Statement of Service
• Diploma/ GED
• Disability Letter (VA)
• License
• PSC Orders or UK Work Visa (for UK Work Visa please upload Share Code obtained through UK.GOV)
• Other (2)
• PCS Orders
• Professional Certification
• Proof of Marriage Status
• Resume
• Separation Notice (RIF)
• SF-50/ Notification of Personnel Action
• Transcript

As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

NOTE: Documents submitted as part of the application package to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another persons personal information before you submit your application. You may be asked to provide an in-sanitized version of the documents if you are selected to confirm your eligibility.

How to Apply

Help

To apply for this position, you must complete the online questionnaire and submit the documentation specified in the Required Documents section above.

The complete application package must be submitted by 11:59 PM (EST) on 08/31/2026 to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.

Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.

You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account or your application will be incomplete.

It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.

Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant .

To verify or check the status of your application, log into your USAJobs account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date of your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/ .

Expand Hide how to apply

Agency contact information

Mildenhall NAF HR Office

Email 100fss.hrostaff@us.af.mil Address Mildenhall Marketing

100 FSS/FSCN

OPC 37 Box 4

APO AE, AE 09459-9001

US

Next steps

If you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility, qualifications, and quality ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration.

Expand Hide next steps

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

U.S. Air Forces, Europe

Thank you for considering employment with Air Force Services Non-Appropriated Funds (NAF).

Mildenhall is a market town that is rich in history and packed full of tourist attractions and amenities. The town is conveniently placed close to Bury St Edmunds, Lakenheath, Brandon, Lavenham and Newmarket - making it ideally located for visitors who wish to visit other villages and historical towns in the north-west of Suffolk.

The 100 Force Support Squadron implements manpower and personnel support, child development, youth programs, food service, lodging, sports/fitness, recreation/leisure activities. Our mission is to promote readiness, regeneration, and sustainment of Airmen by providing outstanding family care, personnel support, recreation and fitness, and quality-of-life programs that enhance morale for the RAF Mildenhall community.

Agency contact information

Mildenhall NAF HR Office

Email 100fss.hrostaff@us.af.mil Address Mildenhall Marketing

100 FSS/FSCN

OPC 37 Box 4

APO AE, AE 09459-9001

US

Visit our careers page

Learn more about what its like to work at U.S. Air Forces, Europe, what the agency does, and about the types of careers this agency offers.

https://www.100fss.com

Summary

About the position: This position is Non-appropriated Fund (NAF) and is located at the Marketing Department, RAF Mildenhall, United Kingdom.

• Provides marketing support to all FSS activities through design and development of a variety of publicity materials and creation of content promoting FSS programming and events.
• Scheduled shifts may include days, nights, weekends and holidays.

STANDING REGISTER ANNOUNCEMENT: Applications will be reviewed, and referrals made every 7 days.

Learn more about this agency

Overview

Help

Accepting applications

Location

FEW vacancies in the following location:

Mildenhall, United Kingdom

No matching locations found.

Work site options

Telework eligible No Remote job No Relocation expenses reimbursed No Salary $17.33 - $19.33 per hour

NAF pay setting rules apply.

Pay scale & grade

NF 3

Promotion potential None

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Intermittent - Flexible, no guaranteed hours but may be worked anywhere between 0-40 hours a week. Travel Required Not required

Appointment type Permanent

Occupations and job series

• 1084 Visual Information

Supervisory status No Federal service type This job is in the Competitive Service Represented by a union No

Drug test No Security clearance Not Required Position sensitivity and risk Non-sensitive (NS)/Low Risk

Jobs require a background check and some require a security clearance. The type depends on the job.

Background check type

• Suitability/Fitness

Financial disclosure required No

Some jobs require financial disclosure to identify conflicts of interests.

Announcement number 26-9GFSK904361 Control number 879093100

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