The Associate, Visual Merchandising contributes to Wayfair's Merchandising function by developing and implementing engaging visual display strategies aimed at enhancing brand recognition and driving sales, both in physical and online environments. This role ensures that visual presentations align with ongoing promotions, seasonal campaigns, new product introductions, branding guidelines, and optimal product placement. The Associate may also support consumer insights research efforts to inform visual merchandising strategies. This position is key to creating compelling shopping experiences that attract customers and maximize sales opportunities.
Visual Presentation Associate, Furniture
Who We Are:
The Wayfair Visual Merchandising team is a multi-talented group of strategic and innovative thinkers across many disciplines, partnering closely with cross functional teammates to catapult Wayfair to be the leading destination for all things home by developing engaging advertising campaigns, next-in-class consumer experiences, and scalable brand systems.
About the Job:
Wayfair is seeking an experienced Visual Presentation Associate to join our team. The Visual Presentation Associate will work closely with Visual Leaders overseeing Wayfair Physical Retail to support and implement visual merchandising initiatives. These initiatives will include seasonal merchandise changes, creative installs, signage and marketing rollouts and more. In addition, this role will own the content execution and maintenance of our furniture presentation playbook tools.
The ideal candidate will have a track record of success in retail/visual presentation across multi-units, and will demonstrate an ability to confidently conduct and improve existing processes and influence home office and field teams to meet deadlines and collaborate toward a common goal. Comfortability with working in both store and corporate environments will be required to translate visual strategies into successful execution.
As Physical Retail is a new and growing team at Wayfair, the Visual Presentation Associate will need to collaborate with many partner teams, continuing to optimize processes as we grow and scale. It will require flexibility and a scrappy, roll-up-your-sleeves mentality to succeed. This role will focus primarily on supporting Wayfair’s physical retail furniture presentation and its expanding store fleet, but will also support AllModern, Joss & Main, Birch Lane and Perigold store concepts when necessary.
What You’ll Do:
Primary responsibilities include, but are not limited to:
In partnership with WF VM presentation leads, support and execute overall visual merchandising strategies within 2-D test fits, retail lab (mock store) and growing store fleets, ensuring strategy is in line with brand priorities to deliver a consistent omni-channel experience.
Support timelines and processes for seasonal visual merchandising milestones within WF visual merchandising playbooks and select retail lab work.
Support seasonal product placement strategy and execution in store/s by implementing effective displays and shopping experiences to increase traffic, drive sales, and foster customer satisfaction.
Oversee the in-season presentation management in stores to react to product assortment changes, inventory levels/out-of-stocks and spatial constraints to drive executional consistency throughout the season and across the growing fleet.
Assist in integrating seasonal marketing strategy into physical retail experience.
Partner with Visual Communications, Merchandising, and Learning & Development teams to deliver VM training (standards guide, floorset direction, VM styling guardrails) to the field.
Liaise with internal partners; including Merchandising, Marketing, Promotion, Operations, and Planning/Allocations.
Keep abreast of industry and market trends, competitive set, research lifestyle and design trends that will inform the merchandising strategy and keep each brand competitive and relevant in our ever evolving retail landscape.
Test, learn, and evolve visual solutions and compare results.
Support new store openings.
What You’ll Need:
Physical retail experience required, with preferred experience in supporting New Store Openings (NSOs) and an entrepreneurial spirit.
2+ years of visual merchandising experience
Passion for interior design and home decor trends
Able to collaborate across the organization to achieve objectives
Strong multi tasking and time management skills
A positive attitude and a willingness to learn
Adaptability to organizational changes
High degree of integrity and confidence in one’s abilities
Evidence of “scrappy startup execution” and a “get it done” attitude when time is tight and stakes are high
Thrives in a high-growth, ambiguous environment
Proficiency in Photoshop. Comfortability in using Excel and/or Google Workspace and Slack
Able to lift 40 lbs
Travel required
Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.
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About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
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