Visual Security Associate - Full Time - Columbiana

The Visual Security Associate supports the execution of store asset protection initiatives by providing consistent visual theft deterrence and ensuring a positive customer experience. This role provides excellent customer service while monitoring and reporting suspicious activities in a strategic location within the store. This is an hourly position.

What you will do

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.

• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.

• Serve as a visible presence in designated areas of responsibility to deter potential theft and maintain a secure environment.

• Observe customer behaviors and identify activities that may indicate potential theft.

• Effectively communicate customer concerns, suspicious behaviors, or potential security issues to store leadership promptly.

• Collaborate with store leaders and associates to protect store assets and uphold safety standards.

• Support store operations by maintaining a clean, organized, and welcoming environment.

• Demonstrate adaptability and respond to changing circumstances, adjusting tactics and shifting focus based on business needs.

• Leverage training tools, use resources, and embrace feedback to continuously build skills and strengthen performance. Stay informed of products, promotions, policies, and store events to enhance execution.

• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.

Skills and Abilities

• Dedication to customer service and a drive to achieve store objectives.

• Skills and experience to perform in the role and a commitment to continuously learn.

• Ability to use data and guidance to support timely and effective decisions.

• Ability to take ownership of assigned tasks and contribute to store success.

• Communicate with excellence.

• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.

• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.

• Must regularly move around all store areas and be accessible to customers.

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.