Vocational Case Manager - WIN

 Join NADAP’s exciting new Workforce Initiative Nassau (WIN) program in Hempstead helping Nassau County residents build careers!  

Do you want to help make a positive change in other people’s lives? Be a part of our dedicated team of professionals making a real difference by helping people find the right path to education, training, and employment to support their independence and stability in recovery.

What we offer:

• Meaningful and impactful work in the community
• Comprehensive insurance benefits
• 401k plan with match
• 35+ paid days off each year
• Tuition reimbursement and much more!

Position Objective:                        

To assist clients with career counseling and decision making. Provide clients with the tools needed to obtain and maintain long term employment, and ultimately positive, healthy living. Provide both Pre-Employment and Post Employment support, to prevent relapse and recidivism. 

Essential Functions:

• Contact all referrals generated by Outreach Specialist and complete the intake appointment within 1-2 days of initial referral.
• Conduct intake meetings include an assessment, review of program services, collection of client demographics, identifying employment goals and barriers, and creating a client profile in Credible; VCM will have a goal for intake completions each month based on program performance milestones.
• Conduct weekly employment workshops.
• Assist clients with identifying viable employment options and addressing any employment barriers.
• Update or create new resumes for each client within 5 days of program enrollment. Save electronic copies to system. Email resumes to clients upon completion of final updates. Ensure clients are given paper copies and can clearly discuss their resumes with employers.
• Ensure each client is able to clearly articulate their skill set, answer basic interview questions, and complete job applications.
• Maintain detailed progress notes documenting all client interactions and outreach attempts within 24 hours of the interaction.
• Schedule and provide 1:1 service to a case load of clients including: resume development, developing and practicing interview skills, ensuring clients can effectively articulate their skill set and professional experience, addressing barriers to hiring and continued employment, assisting clients to attain appropriate interview clothing.
• Coordinate with other WDI team members in various capacities including active participation in weekly meetings to discuss client progress, assist Job Developers and Retention Specialist to communicate with clients as needed.
• Assist CPRA with developing community-based resources. This can include clothing referrals, low-income housing, access to cell phones, food stamps, etc.
• Maintain positive rapport with referring counselors. Assist Outreach Coordinator as needed with outreach by identifying new referral sources and attending presentations or vendor fairs to conduct immediate intake assessments.
• Assist with preparing clients for interviews. This includes clothing, metro cards, travel directions, copies of resumes. Clients should review soundbites and answers to interview questions. 
• Attend and participate in meetings, staff development sessions and in-service training as assigned.
• Maintain and execute documentation and workflow through computer-based programs and technology that draws on basic software/computer skill set. 
• May be assigned other tasks and duties reasonably related to their job responsibilities. Performs other duties as assigned.

Educational Requirements:

• High School Diploma required with at least 1 years related work experience in employment services.

Skills and/or Experience Required:

• Strong Public Speaking ability
• Working in an automated on-line system, demonstrates proficiency in use of applied information technology and on-line database systems; demonstrated keyboarding speed proficiency and accuracy preferred for a paperless case management system.
• Some prior professional experience working within a community-based organization or the government sector, directly serving an under-resourced population required.
• Experience working in employment services or in social service-related field preferred.
• Good verbal and written communication skills.
• Excellent facilitation skills.
• Ability to work a flexible schedule and to travel to various locations to carry out assigned duties.
• Effective problem solving and interpersonal skills.
• Bilingual in Spanish preferred.
• Basic computer software literacy and computer usage experience.

Salary: $56,000-$60,000 

About Us: 

NADAP’s Workforce Initiative Nassau (WIN) program provides Nassau County residents with vocational options including connections with job training and educationprograms to meet career goals and pre-employment preparation, job placement, and worksupports. Program participants are job ready and have been personally affected by substance use. 

NADAP, Inc. is a multiservice non-profit agency dedicated to helping people with medical, behavioral health and social service needs to become sufficient. NADAP programs assist disadvantaged populations in New York City and Nassau County. NADAP's services include health insurance enrollment, assessment, care coordination, case management, professional training, job preparation and placement services. At NADAP, we believe in creating an environment where every individual is treated with dignity and respect. We are committed to ensuring that all employees and applicants have an equal opportunity to succeed, regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other characteristic protected by law. Visit us at www.nadap.org.