VOCATIONAL REHABILITATION TECHNICIAN - 48004654

Requisition No: 880083

Agency: Department of Education

Working Title: VOCATIONAL REHABILITATION TECHNICIAN - 48004654

Pay Plan: Career Service

Position Number: 48004654

Salary: $3,4667.67

Posting Closing Date: 07/31/2026

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Florida Department of Education

Division of Vocational Rehabilitation

Bureau of Field Services

Location: Jacksonville, Florida

Position Title: Vocational Rehabilitation Technician (CS)

Salary: $3,4667.67 Monthly

CANDIDATES ARE TYPICALLY HIRED AT THE MINIMUM SALARY

This advertisement may be used to fill multiple vacancies up to six months.

APPLICATION INFORMATION & HIRING REQUIREMENTS

Application Information:

Your Candidate Profile (application) must be complete in its entirety.

Work History (in easy to review chronological order) Consists of:

Any position held by a State of Florida Agency

Any position held by a Florida University

All periods of employment from high school graduation

All periods of current or prior unemployment

Gaps 3 months or more must be accounted for*

Any Education

Any Volunteer Experience

Your resume and application must match

• Gaps 3 months or more must be addressed - you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps.

It is unacceptable to use the statement "See Resume" in place of entering work history. Your candidate profile will be converted to your official application.

• Include supervisor names and phone numbers for reference checks or the contact information for your Human Resources office to verify current or former employment.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.

Hiring Information and Requirements:

The Bureau of Personnel Management reviews every application for prior State of Florida and Florida University work history in the People First system.

If claiming Veteran's Preference, the candidate MUST attach supporting documentation such as the DD214 and your VA Letter that reflects level of disability if applicable. Applicable to career service positions only.

If claiming Right to First Interview, the candidate MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions. Applicable to career service positions only.

If you are missing any of the items above, your packet may be held up at the final review step.

NOTE: Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.

OFFICE CONTACT:

LaVonne Gilley-Williams - 904-696-5920 or lavonne.gilley-williams@vr.fldoe.org

DESCRIPTION:

This position performs intermediate-level work under the limited supervision of the Vocational Rehabilitation Supervisor in Area 2 Jacksonville Unit 08G, Division of Vocational Rehabilitation. Position is responsible for assisting Vocational Rehabilitation Counselors with providing services to eligible individuals with disabilities related to the coordination of customer activities or special projects and in compliance with Federal and State requirements. Duties also provide administrative support and/or technical assistance to a Vocational Rehabilitation (VR) unit and its customers.

DUTIES & RESPONSIBILITIES:

• Assists counselor with contract checklists.
• Works directly with customers by obtaining and verifying referral information.
• Receives, tracks, and submits monthly reports as assigned.
• Facilitates orientation and assists in processing consumer applications for Vocational Rehabilitation services.
• Schedules appointments and notifies customers of counselor assignment.
• Conducts preliminary interviews as assigned.
• Assists in identifying resources of comparable benefits in the community.
• Coordinates customers' transportation.
• Assists customers with purchasing of services approved on the IPE.
• Provides comparison costs for purchases.
• Completes the authorization process as required.
• Works with the counselor to ensure that services listed on the IPE are scheduled and completed.
• Maintains ongoing contact with customers to ensure vocational progress.
• Assists Counselor and Supervisor with job placement and follow-up services.
• Assists Counselor and Supervisor in meeting Federal and State mandates for service delivery.
• Assists in locating customers when services have been interrupted.
• Verifies Customers' employment and training status.
• Develops and recruits new vendors.
• Communicate with community partners to expedite services for new and existing customers.
• Processes files for case closure.
• Documents activities in customers' case records.
• Answers phones and filing as required.

Performs other duties as required.

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of employment resources and vocational rehabilitation resources.
• Skilled in the development and use of community resources and comparable benefits.
• Ability to communicate clearly and effectively both verbally and in writing.
• Ability to be productive under tight timeframes, balance multiple and competing priorities and maintain goal-Ability to work and perform under stressful conditions.
• Ability to demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the unit.
• Ability to work independently and perform tasks and responsibilities with limited guidance and direction.
• Ability to establish and maintain effective working relationships with others.
• Ability to use and analyze information from the management information system.
• Ability to interpret state and federal vocational rehabilitation regulations and policies.
• Ability to use automated systems.
• Proficient in using Microsoft Office software, such as Access, Excel, PowerPoint, Word
• Ability to provide excellent customer service.
• Ability to provide counseling and guidance in career planning.
• Ability to devise employment strategies for individuals with disabilities.
• Ability to maintain work area in an organized and clean manner
• Ability to understand and apply applicable rules, regulations, policies, and procedures.
• Ability to maintain confidentiality.
• Ability to demonstrate good attendance.
• Information contained in responses to Qualifying Questions concerning education, experience, knowledge, skills and/or abilities must also be disclosed on the State of Florida Employment Application.*

MINIMUM QUALIFICATIONS

• Bachelor's degree from an accredited college or university. Experience in job placement, job coaching can substitute on a year-for-year basis for the required college education
• Establish and maintain education and experience requirements related to the understanding of the needs of individuals with disabilities.
• Proficient in using Microsoft Office software, such as Access, Excel, PowerPoint, Word

PREFERRED QUALIFICATIONS:

Preferences will be given to:

• Applicants who have direct experience working with individuals with disabilities
• Applicants who have both professional and educational experience
• Applicants who complete application information and hire requirements listed in the advertisement to completion.

EDUCATIONAL SUBSITITUIONS:

F.S. 112.219 - Substitution of work experience for postsecondary educational requirements.

• A bachelor's degree from an accredited college or University can substitute for 4 years of direct experience.

Related work experience may not substitute for any licensure, certification, or registration required by an agency and indicated in the advertised job description.

DEPARTMENT OF VOCATIONAL REHABILITATION MISSION STATEMENT

Vocational Rehabilitation (VR) is a federal-state program that helps people who have physical or mental disabilities get or keep a job. VR is committed to helping people with disabilities find meaningful careers.

Our Mission is "to help people with disabilities find and maintain employment and enhance their independence." Our Vision is "to become the first-place people with disabilities turn when seeking employment and a top resource for employers in need of qualified employees."

http://www.rehabworks.org/

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

• State Group Insurance coverage options+

(health, life, dental, vision, and other supplemental option)

• Retirement plan options, including employer contributions (www.myfrs.com)
• Nine paid holidays and a Personal Holiday each year
• Annual and Sick Leave Benefits
• Student Loan Forgiveness Program (Eligibility required)
• Flexible Spending Accounts
• Tuition Fee Waivers (Accepted by major Florida colleges/universities)
• Ongoing comprehensive training provided
• Career Growth
• Highly skilled, professional environment
• Maternity and Parental Leave Benefits

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

• We care about the success of our employees.
• We care about the success of our clients.
• We are always improving our technology, our tools, our customer's experiences and ourselves.
• A rewarding experience for reliable, compassionate and professional employees.

LEAVE INFORMATION: (CS)

• Annual Leave - All full-time Career Service employees filling established positions earn annual leave in varying increments dependent upon years of creditable service. Employees with up to 5 years of creditable service earn 8.667 hours per month, with 5 to 10 years earn 10.833 hours per month and those with over 10 years of service earn 13 hours per month. Employees in Senior Management Service and Selected Exempt Service positions are credited with 176 hours of annual leave upon appointment. In subsequent years, the annual allotment is credited on the anniversary date of the initial appointment.
• Sick Leave -. Career Service employees earn 8.667 hours of sick leave credits per month

BACKGROUND SCREENING REQUIREMENT

It is the policy of the Florida Department of Education that applicants for employment/volunteer undergo Level 2 background screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer. You will be required to provide your Social Security Number to conduct required verifications. No applicant for a designated position will be employed, contracted or permitted to volunteer until the level 2 screening results are received, reviewed, and approved by the Department. Level 2 background screening shall include, but not be limited to, finger printing for all purposes and checks under this requirement, statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, federal criminal records check through the Federal Bureau of Investigation, and local criminal records checks through local law enforcement.

SELECTIVE SERVICE SYSTEM (SSS) AND REQUIREMENT

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Other Personal Services (OPS) or Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire.

For more information, please visit the Selective Service website.

SPECIAL NOTE

Please note that this position requires an on-site schedule of 8:00 a.m. to 5:00 p.m., Monday through Friday. Telework is not available for this role.

If you experience problems applying online, please call the People First Service Center at (877) 562-7287.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.