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Voice AI

Ova Technologies

Alpharetta, GA

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JOB DETAILS
SKILLS
Application Programming Interface (API), Artificial Intelligence (AI), Artificial Intelligence (AI) Natural Language, Communication Skills, Customer Support/Service, Modeling Languages, Natural Language Processing (NLP), Presentation/Verbal Skills, Resolve Customer Issues, Sales Qualification, Scripting (Scripting Languages), Speech Recognition, User Interface/Experience (UI/UX)
LOCATION
Alpharetta, GA
POSTED
26 days ago
Responsibilities vary by the focus of the position:
  • AI Voice Engineering/Development: Building and optimizing voice agents from scratch, integrating Large Language Models (LLMs), and ensuring low-latency processing of Automatic Speech Recognition (ASR) and Text-to-Speech (TTS).
  • Voice Agent Deployment: Setting up workflow automations for lead qualification, booking appointments, and resolving customer support inquiries without human intervention.
  • Voice Data & Training: Providing emotional, accent, and conversational voice samples for training AI systems, or reviewing AI-generated speech to ensure it sounds authentic. [1, 2, 3, 4, 5]


Key Requirements
  • Technical Skills: Familiarity with AI workflows, natural language processing (NLP) pipelines, API integrations, and prompt engineering.
  • Domain Knowledge: Understanding of voice interface design, conversational flow, and user experience (UX) principles for audio.
  • Soft Skills: High emotional intelligence (for agent design), strong verbal communication, and the ability to adapt scripts for maximum conversational engagement. [1, 2, 3, 4, 5]

About the Company

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Ova Technologies

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