Voice and Data Service Technician

Troubleshooting Is No Trouble for You It s What You Do Best

Now Hiring: Voice & Data Service Technician DFW, TX

When a network connection goes down, a cable fails, or an existing system needs to be modified, you re the technician people call to figure it out.

TradeSTAR is seeking an experienced Voice & Data Service Technician for commercial service work throughout the Dallas-Fort Worth area. This opportunity is designed for a technician who can troubleshoot structured cabling systems, complete moves/adds/changes, work independently, and provide professional service directly to customers.

If you re confident working with Cat6, Cat6A, fiber optics, MDF/IDF environments, testing equipment, and existing commercial cabling systems, we want to hear from you.

Company Overview

Houston Based Integrated Network cabling, Fiber, and
Audio-Visual provider with over 35 years of service in the Texas Commercial low
voltage market. Our client has over 89
locations across the country and uses the most professional teams and advanced
equipment whether you are moving into a brand-new building or retrofitting your
existing space. Their culture is to provide employees with a safe, productive,
healthy, and growth-orientated workplace

What You ll Be Doing

• Troubleshoot and service existing commercial voice and data cabling systems

• Diagnose connectivity issues and determine the appropriate repair or solution

• Perform moves, adds, and changes (MAC work) in active commercial environments

• Install, terminate, repair, and test Cat6 and Cat6A cabling

• Troubleshoot, terminate, and repair fiber optic cabling

• Test and certify copper and fiber installations using industry-standard equipment

• Trace, identify, label, and document existing cabling

• Perform service work within MDFs, IDFs, telecom rooms, and equipment spaces

• Troubleshoot jacks, patch panels, cable runs, and related network infrastructure

• Read prints, floor plans, cable schedules, and other project documentation

• Coordinate with customer IT departments, facility personnel, project teams, and end users

• Document completed service calls, materials used, and corrective actions

• Communicate findings and recommendations clearly and professionally with customers

• Manage assigned service calls and daily responsibilities with limited supervision

What We re Looking For

• 3+ years of commercial voice/data, structured cabling, or low-voltage experience preferred

• Previous experience performing service, troubleshooting, and MAC work

• Strong hands-on knowledge of Cat6 and Cat6A structured cabling systems

• Experience terminating, testing, repairing, and troubleshooting copper cabling

• Fiber optic troubleshooting and termination experience

• Experience using cable certification and troubleshooting equipment

• Comfortable working in MDF/IDF and telecom environments

• Ability to trace and diagnose problems within existing cabling infrastructure

• Basic understanding of IP networking and network connectivity

• Ability to read prints, floor plans, and technical documentation

• Basic computer skills and experience completing electronic service documentation

• Ability to work independently and make sound decisions in the field

• Strong troubleshooting and problem-solving skills

• Professional communication and customer-service skills

• Valid driver s license and reliable transportation

What Makes a Strong Service Technician?

This isn t just an installation position.

A successful Service Technician can walk into an existing facility, gather information from the customer, trace the problem, determine what isn t working, and find the right solution.

You should be comfortable working independently, troubleshooting unfamiliar installations, communicating directly with customers, and documenting the work you perform.

If you re the technician others turn to when something isn t working and nobody knows why, this is the type of opportunity we want to talk with you about.

What s In It for You?

• Competitive Pay Based on Experience

• Medical, Dental, Vision, and Life Insurance

• 401(k) with Company Match

• Auto and Phone Allowance / Reimbursement

• Bonus Program

• Ongoing Training and Advancement Opportunities

• Long-Term Career Stability with a Trusted Integrator

Take Ownership of Your Next Career Move

Service technicians need more than installation experience. They need technical knowledge, troubleshooting ability, independence, and the communication skills to represent themselves professionally in front of customers.

If you re ready for a position where your experience and problem-solving skills can make an impact, TradeSTAR wants to connect with you.

Apply Today

Call or Text: 469-930-7515

Email Your Resume:

dalcable@tradestarinc.com

TradeSTAR Dallas
8200 Springwood Dr., Suite #245
Irving, TX

Office Hours: Monday Friday | 8:00 AM 5:00 PM

Find the problem. Fix the connection. Keep Texas connected. Advance your career with TradeSTAR.