Voice and Video Engineer

Voice and Video Engineer
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Location:<\/b> Doral, FL
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Salary:<\/b> $130,000 - $132,000
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Clearance Required:<\/b> Active Top Secret Clearance with SCI Eligibility
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Position Type:<\/b> Full -Time
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Sandy Mac Evolution is seeking a motivated, career and customer -oriented Voice and Video Engineer<\/b> to support mission -critical communication systems in Doral, Florida<\/b>. This position will support complex voice, video, and unified communications environments while working closely with technical teams, leadership, and mission partners.
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The ideal candidate will bring strong experience designing, implementing, maintaining, and troubleshooting secure voice and video communication solutions across enterprise and DoD environments.
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Responsibilities
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The Voice and Video Engineer will be responsible for designing, implementing, and maintaining complex voice and video communication solutions to ensure seamless and effective organizational communication.
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Responsibilities include, but are not limited to:
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• Design, engineer, and maintain scalable, reliable, and secure voice and video solutions aligned with mission and business requirements.
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• Develop architectural diagrams, technical specifications, and implementation plans.
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• Configure, support, and troubleshoot VoIP systems, video conferencing endpoints, gateways, call control systems, and unified communications platforms.
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• Evaluate and recommend new voice, video, and collaboration technologies.
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• Lead implementation and deployment of new systems and enhancements.
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• Collaborate with network, systems, cybersecurity, and IT teams to ensure seamless integration across the communications environment.
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• Monitor system performance, analyze usage, and identify opportunities for optimization.
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• Implement and maintain security measures for voice and video platforms.
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• Conduct root cause analysis for incidents and support resolution of complex technical issues.
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• Develop knowledge base articles, technical documentation, and operational procedures.
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• Provide guidance to subordinate team members as required.
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• Take direction from the DoDIN Operations Lead and support mission objectives as assigned.
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Minimum Qualifications
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• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
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• Four additional years of relevant experience may be substituted in lieu of a degree.
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• 8+ years of professional experience.
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• 5+ years of relevant Voice and Video Engineering experience.
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• Expertise configuring and troubleshooting voice and video equipment, including IP phones, video conferencing endpoints, gateways, and call control systems.
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• Strong understanding of network infrastructure, including LAN/WAN, QoS, and security protocols.
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• In -depth knowledge of voice and video communication technologies, protocols, and standards, including VoIP, SIP, H.323, and WebRTC.
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• Extensive experience with VoIP systems, video conferencing platforms, and unified communications solutions.
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• Must possess an 8570 IASAE certification.
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Preferred Qualifications
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• Master’s degree in Computer Science, Telecommunications, or a related field.
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• Knowledge of emerging voice and video technologies, including cloud -based solutions and AI -powered video analytics.
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• Experience with network automation and orchestration for voice and video systems.
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• Cisco Certified Network Professional, Collaboration certification.
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• Avaya Certified Expert certification.
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• Unified Communications certification.
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• Microsoft Certified Teams Administrator Associate certification.
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• Experience supporting a DoD Combatant Command, such as SOUTHCOM, NORTHCOM, CENTCOM, CYBERCOM, INDOPACOM, EUCOM, AFRICOM, STRATCOM, TRANSCOM, SOCOM, SPACECOM, or a component command.
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• Working knowledge of Land Mobile Radio, SATCOM, cabling, site surveys, inside plant, outside plant, and point -to -point communications.
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Clearance Requirements
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• Must have an active Top Secret clearance with SCI eligibility<\/b>.
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Physical Requirements
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• Must be able to remain in a stationary position more than 50% of the time.
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• Must be able to communicate, converse, and exchange information with peers, senior personnel, management, and customers.
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• Must be able to operate a computer and other office productivity equipment.
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• Must be able to deliver presentations and exchange accurate information in professional settings.
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• Must be able to occasionally move about inside the office to access file cabinets, office machinery, and other equipment.
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