Voice Engineer - SME

Description:

This position is for an engineering Subject Matter Expert within the Global Voice Engineering team. The candidate will join a team of voice engineers and specialists who design and certify standard voice and carrier voice solutions. Extensive experience in testing and designing enterprise-scale voice domains with expertise in Session Routing, Session Management and SIP trunking. The candidate will be capable of leading test and design projects, working both individually and collaborating with SME colleagues to ensure integrations and migrations are successfully delivered.

The candidate should have experience in the following areas:

5+ years of experience with Cisco suite of telephony and UC products

Oracle SBC, Microsoft integration knowledge beneficial

3+ years of experience designing and deploying carrier SIP solutions

Experience with Contact Center solutions from Genesys highly preferred

Experience with scripting and test automation highly preferred

Experience with private, public and hybrid clouds preferred

Experience with tools such as Sevone, Spectrum, Ixia and Empirix beneficial

Skills desired:

MS in Computer Science or Telecommunications is desired. Bachelors in a relevant field is a must. Good interpersonal skills, both written and oral

Ability to work in cross functional teams with specialists in different disciplines

Ability to communicate with system vendors to certify and enhance products to meet MS requirements.

Good presentation skills