Volunteer Coordinator

Gentiva

Kansas City, MO

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JOB DETAILS

SKILLS

Administrative Skills, CPR Certification, Communication Skills, Diabetes, Disability Insurance, Documentation, Driver's License, Federal Laws and Regulations, Healthcare, Hospice Care, Maintain Compliance, Medicare, Mentoring, Microsoft Office, Needs Assessment, Office Equipment, Organizational Skills, Patient Assessment, Performance Management, Philosophy, Presentation/Verbal Skills, Record Keeping, Reimbursement, Requirements Management, Statistics, Telemedicine, Terminally Ill, Tuition Fees, Vehicle Fleets, Volunteer Management, Writing Skills

LOCATION

Kansas City, MO

POSTED

1 day ago

**Overview** **Inspire Community. Support Patients. Coordinate with Heart.** We are seeking a compassionate and organized Volunteer Coordinator to join our hospice care team. In this vital role, you will recruit, train, supervise, and support volunteers who provide essential services to patients and families. As a key member of the interdisciplinary team, you will be the voice and advocate for volunteers while ensuring the program aligns with federal hospice regulations and community needs. **Key Responsibilities** + Supervise all volunteer activity within the designated service area. + Maintain compliance with the Medicare Hospice Conditions of Participation 5% volunteer requirement. + Assess patient and family needs for volunteer services and coordinate appropriate placements. + Recruit, train, and retain Administrative, Direct Care, Vigil, and Bereavement volunteers. + Facilitate volunteer orientation and annual training requirements. + Ensure completion of health screening requirements (e.g., TB tests, health questionnaires). + Serve as liaison between volunteers and staff to promote strong communication. + Represent the volunteer program at interdisciplinary team meetings and in the community. + Maintain accurate and up-to-date volunteer records, including visit documentation, evaluations, and monthly statistics. + Participate in the hospice’s quality assessment and performance improvement activities. + Support volunteers with regular communication and mentoring. + Serve as a backup volunteer when needed. + Assist with reviewing and updating volunteer policies and procedures. **About You** **Qualifications – What You'll Bring:** + CPR certification required + Valid driver’s license, reliable transportation, and current auto insurance required + Deep understanding of hospice philosophy and the emotional needs of terminally ill patients and their families + Ability to build rapport with volunteers, staff, and community partners + Strong organizational and record-keeping abilities + Excellent verbal and written communication skills + Proficiency in public speaking and group facilitation + Flexible, empathetic, and capable of working independently and collaboratively + Competent in Microsoft Office and other basic office equipment **Preferred Experience (Not Required):** + Bachelor’s degree preferred or at least four years of related experience + Previous experience in healthcare, hospice, or volunteer administration **We Offer** **Benefits for All Associates (Full-Time, Part-Time & Per Diem):** + Competitive Pay + 401(k) with Company Match + Career Advancement Opportunities + National & Local Recognition Programs + Teammate Assistance Fund **Additional Full-Time Benefits:** + Medical, Dental, Vision Insurance + Mileage Reimbursement or Fleet Vehicle Program + Generous Paid Time Off + 7 Paid Holidays + Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) + Education Support & Tuition Assistance (ASN to BSN, BSN to MSN) + Free Continuing Education Units (CEUs) + Company-paid Life & Long-Term Disability Insurance + Voluntary Benefits (Pet, Critical Illness, Accident, LTC) **Be the Heart Behind the Care.** Apply today to become a **Volunteer Coordinator** and lead a program that brings hope, comfort, and companionship to patients and families during their most critical **Legalese** + This is a safety-sensitive position + Employee must meet minimum requirements to be eligible for benefits + Where applicable, employee must meet state specific requirements + We are proud to be an EEO employer + We maintain a drug-free workplace ReqID: 2026-139938 Category: Branch Admin and Clerical Position Type: Full-Time Company: Heartland Hospice

About the Company

Gentiva

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