Volunteer Coordinator

Position Summary:

Develops and coordinates internal and/or external Volunteer Programs at assigned hospital(s).

Responsibilities:

• Prepares detailed session and annual calendar/plans for the Program.
• Markets and recruits for the Volunteer Program.
• Screens applicants and selects qualified individuals for participation.
• Conducts Orientation and specific service training.
• Assigns volunteers to service areas.
• Supervises and evaluates Volunteers, including visiting them and staff in their assigned unit.
• Recommends revisions of existing services and program enhancements, based on evaluation findings.
• Maintains documentation, records, forms and compliance database for volunteer program.
• Manages financial resources for volunteer meals, training, recognition, uniforms, etc.
• Works closely with all team members to promote volunteer/staff relations.
• Works with department heads to determine the need and standards of performance for Volunteer Services in the departments.
• Assists with volunteer meetings and events.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Works closely with Volunteer Services team to plan orientation, training and recognition.
• Monitors resources and budget expenses.
• Works with the Volunteer Services team to maintain a positive work environment for volunteers, making them feel welcome, needed and appreciated.

Qualifications:

• Associate degree required. Two (2) years of directly related work experience may substitute for the Associate degree (in addition to the requirements listed in the Experience section).
• Three years of experience in health care, not-for-profits, working with volunteers, hospitality or related experience. Computer skills including word processing, spread sheets and Microsoft Outlook required. A Bachelor’s degree may substitute for up to two (2) years of the required experience.