Volunteer Coordinator

Volunteer Coordinator

Salary

$93,778.88 - $113,491.04 Annually

Location

Throughout the County of Santa Clara, CA

Job Type

Full-Time

Job Number

26-T20-A

Department

County Library

Opening Date

10/06/2026

Closing Date

10/20/2026 11:59 PM Pacific

Bargaining Unit

01

• Description
• Benefits
• Questions

Description

Under general direction, to recruit, screen, place, coordinate and recognize volunteers; and to provide technical staff assistance and volunteer management and training on a department-wide basis for volunteer-related issues, programs and events.

The County of Santa Clara is currently recruiting to fill one vacancy with the Library District. The Santa Clara County Library District (SCCLD) is an award-winning public library system serving more than 450,000 residents through eight community libraries, Bookmobile outreach, the Reading Program, and robust digital services. With a mission of "Belong. Connect. Discover.", SCCLD is committed to delivering inclusive, high-quality library services that promote lifelong learning, equity, and community connection. The Volunteer Coordinator will play a key role in overseeing volunteer services that support library district initiatives including the Reading Program, Homework Help, programming and literacy work, and local library operations. This position is responsible for coordinating volunteer recruitment, screening, orientation, communication and recognition, as well as policy and procedure development. The role demands strong communication and collaboration skills with library staff, supervisors and managers, volunteers, and community groups, as well as strong organization, data management, and reporting skills.

This position will primarily work onsite at 1344 Dell Avenue, Campbell, but will occasionally be expected to work throughout the library district at community library locations. The primary schedule is Monday - Friday, with occasional evening and weekend shifts. For more information regarding this position, please contact Emily Kawaguchi atemily.kawaguchi@lib.sccgov.org.

The list established from this recruitment may used for other vacancies as they occur.

Typical Tasks

• Recruits, interviews, screens, places, orients, coordinates, trains and recognizes volunteers for projects and programs;

• Implements department-wide recognition program for volunteers;

• Promotes volunteer programs to department staff and the community;

• Coordinates event activities, such as dedications, festivals, groundbreakings and fund-raisers;

• Defines volunteer expectations in advance and provides hands-on assistance to encourage, support, supplement and track all volunteers and their duties in support of volunteer events and programs;

• Matches volunteer resources with field staff;

• Assists in the development of policies and procedures;

• Prepares correspondence and writes reports related to departmental volunteer programs;

• Develops and updates informational brochures, newsletters and flyers regarding the activities of the volunteer programs;

• Directs volunteer events, including court appointed community service requests;

• Establishes, publishes and regularly updates volunteer schedule and list of events;

• Provides training for volunteers and ensures training meets the current needs of the program;

• Provides Volunteer Management Training for staff;

• Communicates regularly with volunteers through check-in phone calls and emails;

• Maintains accurate data, records, and files of departmental volunteer and docent programs and activities;

• May be assigned as a Disaster Service Worker, as required;

• Performs other related duties as assigned.

Employment Standards

Sufficient education, training, and experience to demonstrate the possession and direct application of the following knowledge and abilities:

Training and Experience Note: The required knowledge and abilities are attained through training and experience equivalent to possession of a Bachelors Degree. Relevant analytical, administrative, lead, supervisory or management experience that includes interpreting rules and regulations, gathering data and formulating recommendations, and report writing can substitute for education on a year-for-year basis;

and

Two (2) years of experience as a volunteer coordinator, event coordinator, recreation coordinator, volunteer leader or recreation program supervisor with a public or private agency, that included at least one (1) year coordinating or planning volunteer events or services.

OR

Training and experience equivalent to possession of a two-year college degree (60 semester units or 90 quarter units)

and

Four (4) years of experience as a volunteer coordinator, event coordinator, recreation coordinator, volunteer leader or recreation program supervisor with a public or private agency provider, that included at least one (1) year coordinating or planning volunteer events or services.

Special Requirements

• Ability to travel to and from various locations during the course of work and, if driving, possession of a valid California Drivers License prior to appointment and the ability to qualify for and maintain a County driver authorization.

Knowledge of:

• Methods and materials used in volunteer programs;

• Principles and practices of first aid and safety;

• Fund raising and event planning techniques;

• Program development, evaluation, and promotion, particularly as it applies to volunteer programs;

• Interviewing techniques;

• Computer applications, such as word processing, spreadsheets, and databases.

Ability to:

• Plan, develop, implement, coordinate, organize, and evaluate volunteer programs for a department or agency;

• Recruit, screen, place, coordinate, motivate, organize, train, recognize, and track volunteers;

• Plan, organize, and direct the efforts of volunteers;

• Establish and maintain connections and network within the community to form effective partnerships;

• Develop systems for recruitment, training, placement, supervision, evaluation and recognition of volunteers;

• Track volunteer activity and target outcome expectations;

• Follow a work-flow process and utilize systems that will allow for the orderly, timely and professional completion of tasks as requested;

• Recruit required volunteers and commit them to one-day, short-term and long-term volunteer projects;

• Work with individuals from diverse backgrounds;

• Deal effectively and develop and maintain cooperative relationships with volunteers, employees, management, the public, and representatives of other groups and organizations;

• Speak and write effectively and clearly;

• Prepare and maintain clear and concise records and reports, including budget recommendations and justifications;

• Operate a personal computer and its software;

• Read, interpret and understand the laws, ordinances, and regulations relevant to perform the functions described above.

Physical Requirements

• Must be able to work weekends, holidays, or other irregular hours;

• Must be able to conform to departmental uniform standards (if required).

The County offers comprehensive first-class medical, dental, and vision benefits plans for County employees and their dependents, including plans with no deductibles, no co-pays, no co-insurance, and no prescription drug co-pays. Learn more here.

The County also offers generous paid time off with significant vacation, sick time, and 13 paid County holidays annually! Details are included in the Memorandum of Understanding/Agreement with the bargaining unit applicable to the job classification.

In addition to the amazing perks above, the County also offers the additional benefits below.

Retirement Benefits

The County offers robust retirement plans including a 457(b) Deferred Compensation Plan (similar to the private sector's 401(k) plan) and the CalPERS pension plan. In addition to lifetime retirement income available through the CalPERS pension plan, the 457(b) Deferred Compensation plan provides a great way to save for retirement and supplement the defined benefit pension available to employees. These plans help our employees build a plan for their future and contribute to their family's long-term financial well-being.

Health Flexible Spending Account

The Health Flexible Spending Account (HFSA) empowers employees to manage healthcare expenses efficiently with tax-free contributions (up to $3,200 for the 2024 calendar year). Secure tax-free solutions for your healthcare expenses and enjoy the flexibility to manage your healthcare finances effectively with the HFSA.

Dependent Care Assistance Program (DCAP)

The Dependent Care Assistance Program (DCAP) enables employees to utilize tax-free funds for dependent care services, facilitating a convenient and cost-effective approach for managing your dependent care expenses. The County also offers the Employee Childcare Assistance Plan, an employer-funded DCAP, for employees with annual income under $120,000.

Life and AD&D

The County offers life and disability benefits including Life Insurance, Accidental Death and Dismemberment (AD&D) Insurance, Long-Term Disability insurance, California State Disability Insurance, and Integration with Leave. These benefits ensure financial security and income support when you and your family need it most.

Employee Assistance Program (EAP)

The County prioritizes employee mental health and well-being and offers a top-tier Employee Assistance Program (EAP) through Concern providing confidential counseling sessions covering stress, anxiety, relationships, grief, as well as financial/legal services, personal coaching, child and elder care referrals, and comprehensive crisis support.

Employee Wellness

The Employee Wellness Program offers free wellness programing, fitness classes and resources; including Elevate My Wellness an all-in-one platform designed to elevate your well-being journey.

Education Reimbursement

A generous Learning and Employee Development program is available, including Education Reimbursement for employees seeking additional training and professional development.

NOTE: Benefit and Retirement information may vary from bargaining unit to bargaining unit. Due to changes in State Law, current pension provisions described in the union contracts are not automatically applied. Specific pension benefits for new hires who start on or after January 1, 2013 may be different than indicated in the union contracts.

Click here to access all Memoranda of Understanding and most recent Summary of Changes.

01

Please answer the following questions. Completion of the following supplemental questions is REQUIRED and is an integral part of the evaluation process. Initially, it will be used to determine minimum qualifications. For those applicants meeting the employment standards, this information will be critical in the subsequent competitive assessment to identify those candidates to be invited to continue in the examination process. Your responses to the questions may also be reviewed and scored in a Competitive Rating evaluation process based on pre-determined rating criteria. Your answers should be as complete as possible, as no additional information will be accepted from applicants once the Competitive Rating evaluation has begun. A response of "see resume" or "see application" will deem your application incomplete.

Include a detailed description of your work experience in the following format for EACH employer referenced, in each answer:

a) Employer name(s)

b) Job title(s)

c) Start/end dates of employment

d) Total hours worked per week

e) Description of task(s) performed

Do you understand the requirement to provide complete answers in order to determine relevant experience for each area in question?

• Yes
• No

02

What is the highest level of education you have completed?

• High School or GED equivalent
• College (1 to 29 semester units / 1 to 44 quarter units)
• College (30 to 59 semester units / 45 to 89 quarter units)
• College (60 to 89 semester units / 90 to 134 quarter units)
• College (90 to 119 semester units / 135 to 179 quarter units)
• College (120 or more semester units / 180 or more quarter units)
• Associates Degree
• Bachelors Degree
• Masters Degree
• Doctoral Degree
• None of the above

03

How many years of work experience do you have performing analytical, administrative, lead, supervisory, or management duties? Relevant experience includes interpreting rules and regulations, gathering data, formulating recommendations, and report writing.

• No experience
• Less than one year
• One to less than two years
• Two to less than three years
• Three to less than four years
• Four to less than five years
• Five or more years

04

Describe your experience performing analytical, administrative, lead, supervisory or management duties, which includes interpreting rules and regulations, gathering data, formulating recommendations, and report writing.

Please include a detailed description of your work experience in the following format for EACH employer referenced, in each answer:

a) Employer name(s)

b) Job title(s)

c) Start/end dates of employment

d) Total hours worked per week

e) Description of task(s) performed

05

How many years of experience do you possess working as a volunteer coordinator, event coordinator, recreation coordinator, volunteer leader or recreation program supervisor with a public or private agency?

• None
• Less than one year
• One to less than two years
• Two to less than three years
• Three to less than four years
• Four to less than five years
• Five years or more

06

Describe your experience working as a volunteer coordinator, event coordinator, recreation coordinator, volunteer leader or recreation program supervisor with a public or private agency.

Please include a detailed description of your work experience in the following format for EACH employer referenced, in each answer:

a) Employer name(s)

b) Job title(s)

c) Start/end dates of employment

d) Total hours worked per week

e) Description of task(s) performed

07

How many years of experience do you possess coordinating or planning volunteer events or services?

• None
• Less than one year
• One to less than two years
• Two to less than three years
• Three to less than four years
• Four to less than five years
• Five years or more

08

Describe your experience coordinating or planning volunteer events or services.

Please include a detailed description of your work experience in the following format for EACH employer referenced, in each answer:

a) Employer name(s)

b) Job title(s)

c) Start/end dates of employment

d) Total hours worked per week

e) Description of task(s) performed

09

Describe your experience recruiting and training volunteers.

Please include a detailed description of your work experience in the following format for EACH employer referenced, in each answer:

a) Employer name(s)

b) Job title(s)

c) Start/end dates of employment

d) Total hours worked per week

e) Description of task(s) performed

10

Are you willing to work irregular hours, including some nights and weekends?

• Yes
• No

11

Are you able to work onsite 5 days per week?

• Yes
• No

12

How did you find out/hear about this job?

• In Person Job Fair
• Contacted by County Recruiter
• Email Newsletter
• Virtual Event
• Community Event
• Social Media: Facebook or Instagram
• County of Santa Clara Job Interests Email Notification
• Student Career Center
• Handshake
• Professional Association
• Contacted by an External Staffing Firm
• Hospital Website
• Search Engine (Google, Bing, online search, etc.)
• Governmentjobs.com
• LinkedIn
• Indeed
• Employee Referral: Friends, Families and Coworkers
• County of Santa Clara Career Website
• Other (Specify in the next question)

13

How did you find out about this job? If "Other" is selected: Please describe how you heard about this job.

Required Question

Employer County of Santa Clara

Address 70 W. Hedding Street

8th Floor, East Wing

San Jose, California, 95110

Phone (408) 299-6816

Website http://www.sccjobs.org/