Volunteer & Data Specialist

TITLE: Volunteer & Data Specialist

EMPLOYMENT STATUS: Hourly, non-exempt. Part-time (20 hours per week). Possibility for increased hours in the future. Occasional weekend events and evenings (1 per month).

HOURS: Required Sunday or Monday; flexible Tuesday through Saturday. Eligible for hybrid work. Scheduling a combination of in-office, hybrid/remote, and outdoor work will be determined with the Volunteer & Outreach Program Manager.

PAY RATE: Hourly rate set at $26.50/hr. Sick time accrued at a rate of 1 hour for every 20 hours worked and holidays accrued on a prorated basis (approximately 5.5 per year). Not eligible for paid vacation. Access to a retirement plan with a 2% employer match. The organization will be closed during the final week of December.

SUPERVISED BY: Volunteer & Outreach Program Manager

LOCATION: Friends of Trees Portland office at 3117 NE MLK Jr. Blvd, Portland, OR 97212. Stairs required to access the office. Travel throughout the Portland-Vancouver metro region with FOT vehicles.

EXPECTED START DATE: August 2026

ABOUT FRIENDS OF TREES

Since 1989, Friends of Trees (FOT) has planted more than 1 million trees and native shrubs in 120+ neighborhoods in six counties across two states. We've done this through engaging tens of thousands of community members while implementing and growing programming that aims to do this work inclusively and equitably. We plant trees, and so much more. Learn more about The Friends of Trees Way, about Our Commitment to Equity, and about Our Community Partnerships.

JOB SUMMARY

The Volunteer & Data Specialist ensures effective volunteer engagement by maintaining accurate data, reliable data systems, and operational support. Success in this role looks like highly accurate volunteer data entry, reliable and user-friendly systems, and well-coordinated volunteer operations that support a high-quality volunteer experience and strong program delivery.

DESCRIPTION OF ESSENTIAL FUNCTIONS

• Serve as the primary day-to-day user of Salesforce for volunteer data management: maintaining volunteer data and records, and ensuring data integrity for reporting, evaluation, and organizational decision-making

• Build, maintain, and improve volunteer program systems, including event registration, calendars, and workflows

• Coordinate core volunteer logistics such as sign-ups, waivers, attendance tracking, targeted outreach, and maintaining accurate online content

• Data Management & Quality Assurance

• Enter, update, and maintain accurate volunteer data in Salesforce

• Maintain organized and accessible digital records, including event photo documentation

• Ensure complete and accurate volunteer data for reporting and evaluation

Systems Implementation and Support

• Build, maintain, and support the integrity of volunteer systems, including event calendar, volunteer registration infrastructure, and related tools
• Document systems, workflows, and procedures
• Troubleshoot routine system issues and escalate more complex issues to Volunteer & Outreach Program Manager
• Identify and work towards system improvements in collaboration with Volunteer & Outreach Program Manager, including but not limited to event calendar, email templates, and volunteer waiver system

Volunteer Operations Coordination

• Manage volunteer waivers and compliance-related documentation
• Coordinate with the VOP Team to pull appropriate lists from Salesforce for priority recruitment by geography, volunteer role, etc
• Send timely and appreciative volunteer event thank you emails
• Maintain engaging and accurate webpages related to volunteering
• Lead volunteer recruitment and communication for 2-3 events monthly during planting season (Oct-April)

General Tasks

• Attend expected FOT trainings, staff meetings, and retreats
• Actively support the advancement of justice, equity, diversity, and inclusion efforts at FOT
• Help implement FOT's Strategic Values and incorporates these values throughout their work
• Follow organizational guidelines to keep office workspace, tools, lots and work vehicles in good condition
• Contribute content for TreeMail and FOT social media channels, as needed
• Adhere to FOT's safety protocols and upholds a safe working environment
• Submit accurate weekly records of time and expenses
• Other duties as assigned

REQUIRED SKILLS AND EXPERIENCE:

• Strong attention to detail and accuracy
• Experience with data entry and database systems
• Ability to follow established processes and workflows
• Ability to manage multiple tasks and deadlines
• Comfort working with technology platforms and systems
• Strong organizational and time management skills

PREFERRED SKILLS AND EXPERIENCE

• Experience with Salesforce or similar CRM system
• Experience with WordPress or similar webpage tool
• Experience with FormAssembly or similar form generation tool
• Familiarity with data tracking and reporting practices

PHYSICAL REQUIREMENTS

• Ability to perform primarily computer-based work
• Occasional lifting of materials up to 25 lbs may be required

TO APPLY:

Please submit a resume (limit 2 pages total) and cover letter to jobs@friendsoftrees.org by Sunday, May 31st, 11:59 pm. Please reference the position title, Volunteer & Data Specialist, in the subject line. References may be requested at a later date. In the cover letter, please address the following elements: 1) why you are interested in this position, 2) what do you see as the connection between data management and a quality volunteer experience, and 3) any relevant skills and experience not listed in your resume.

Friends of Trees recognizes that not everyone has equal access to the benefits of trees and healthy urban green spaces based on racial and socioeconomic status, and we are committed to building a culturally diverse and inclusive environment. Candidates of color are strongly encouraged to apply. FOT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identification, national origin, age, disability or genetics.