Volunteer Program Coordinator - Emergency Services

Join Catholic Charities in the important role of Volunteer Program Coordinator.

Our Mission and Core Values

We are a nonprofit organization serving Central Minnesota with core values rooted in Compassion, Hope, Accountability, Respect, Dignity, and Service. Catholic Charities empowers our neighbors and creates impact in housing, food, and mental health that is seen and felt for generations.

Job Summary

Catholic Charities of the Diocese of St. Cloud is seeking a Volunteer Program Coordinator to support our Emergency Services programs. This position is responsible for the full lifecycle of volunteer engagement-recruitment, placement, training, coordination, and recognition-while also supporting program operations and providing direct service to clients.

This is a highly relational, hands-on role that plays a key part in ensuring a positive volunteer experience and effective service delivery across our Food Shelf, Mobile Food Services, and Basic Everyday Essentials programs.

What you will do

• Lead and manage the Emergency Services volunteer program, including recruitment, onboarding, training, scheduling, and recognition
• Coordinate and assign volunteers to roles within the Food Shelf, Mobile Food Services, and Basic Everyday Essentials programs
• Utilize and maintain VolunteerHub (online volunteer management system) to track volunteer hours, schedules, and engagement activities
• Support and coordinate volunteers for large-scale events and special projects, including Toys for Tots, Stamp Out Hunger, and other community initiatives
• Provide on-site leadership during distributions to ensure smooth operations and a positive experience for volunteers and clients
• Assist clients directly, including welcoming new households, conducting intake as needed, responding to requests, and making referrals to additional services
• Collaborate with program staff to ensure volunteer efforts align with program needs and priorities

What we're looking for (Required Qualifications)

Education:

• Bachelor's degree preferred, or an equivalent combination of education and relevant experience

Experience:

• Minimum of three (3) years of experience in volunteer coordination, customer service, or human services
• Experience supervising or working with volunteers strongly preferred

Skills & Abilities:

• Strong communication and interpersonal skills
• Ability to organize, prioritize, and manage multiple tasks
• Comfortable working in a fast-paced, team-oriented environment
• Passion for service and commitment to serving individuals and families in need

Why Join Us?

• A mission-centered workplace that impacts thousands of lives annually
• A collaborative, supportive Organizational Advancement team
• Competitive compensation and comprehensive benefits package
• A culture rooted in compassion, service, dignity, and accountability

Why You Will Love Working Here!

You will make a difference in the lives of clients every day and you will work with a great team of people!

• Vacation (15 days within your first year)
• 8 paid holidays (7 full days, 2 half days)
• 6 days ESST (sick)
• Health insurance
• Dental insurance
• Waive-off credit for those who have other group health insurance
• Employer-paid Basic Life insurance and Accidental Death & Dismemberment insurance (AD&D)
• Optional life insurance coverage for yourself, spouse, and/or children
• Employer-paid long term disability insurance
• Pre-tax (Flexible Spending) accounts for medical, dependent care, and adoption expenses
• 401(k) plan with company match after 90 days
• Employee Assistance Program (EAP)
• Wellness Program
• The Federal Public Service Student Loan Forgiveness Program

Become Part of Something Amazing!

If you're passionate about how volunteers can strengthen communities, support meaningful relationships, and advance a mission that changes lives, we'd love to hear from you. Apply today by sending your resume to HR@ccstcloud.org.

EEO/AA Employer