POSITION SUMMARY: The role of the Volunteer Room Coordinator requires someone who can create a fun and engaging atmosphere for our volunteers to work in and acknowledge their efforts by helping them understand how their work connects to The Food Bank’s mission at large while maintaining food safety practices.
JOB QUALIFICATIONS:
Associate’s degree or three years of applicable experience (in areas such as event coordinator, service work, education, etc.)
Courteous, patient, and personable
Flexible and available to work varied hours
Organized and detail-oriented
Possess solid oral and written communication skills
Possess advanced computer and phone skills
Have the ability to delegate duties
Have the ability to prioritize, organize and manage multiple tasks at once
Able to work with volunteers with varying levels of capacity
Comfortable speaking in front of large groups
Sensitive to the needs of low-income people
ESSENTIAL FUNCTIONS:
Lift 50 pounds repetitively
Forklift operations certified or become certified within 90-days of hiring and maintain for the duration of employment
Food handler’s permit or obtain permit within 90 days of employment and maintain for duration of employment
Work both independently and as part of a team
Be comfortable speaking to and instructing large groups
Take initiative and be able to problem solve
Use computer proficiently, including software and databases
DUTIES:
Adequately plans ahead to coordinate and execute day-to-day volunteer projects
Set up and break down for each specific project
Instruct and train volunteers on proper repacking procedures while observing safe food handling guidelines; includes providing instructions at the beginning of each shift
Diligent monitoring of volunteers to ensure that proper procedures are being followed
Follow inventory and tracking procedures
Maintain a clean and organized volunteer room; includes following cleaning checklists
Track and maintain safe food temperatures
Monitor volunteers for service hours, including database management and group scheduling
Maintain the organization and cleanliness of the volunteer break room
Operate forklifts and pallet jacks in a safe manner
Work at all times to maintain the image of The Food Bank as a positive one in the public view, most specifically as it pertains to the critical nature of volunteer relationships
Understands that the position requires ongoing interaction with volunteers during shifts
Shares a summary of volunteer impact at the end of each shift