Volunteer Services Program Coordinator

Job Summary

Responsible for effectively and efficiently guiding new volunteers through the on-boarding process. Coordinates the gathering of all required documentation and follows up on the completion of all on-boarding activities. Coordinates new volunteer data entry with Samaritan. Follows up with new volunteers and assists them with assimilation into the organization.

Essential Functions

• Partner with departments and Volunteer Services staff to efficiently initiate the on-onboarding process for candidates that have accepted volunteer position.
• Initiates contact with new volunteers to welcome them to the organization. Clearly outlines what the steps are in the on-boarding process, advises of required documentation and ensures understanding. Provides formal placement letter.
• Assures all required documentation (references, background checks, health screenings, education modules, and orientation attendance), is completed and enters the data into the system.
• Requests appropriate access for new volunteers dependent on their position (ie. Epic, security, etc.)
• Follows up with new volunteers after their start date. Serves as a resource to new volunteers to ensure they have access to the information they need.
• Manages daily operations of the volunteer office including answering phones, scheduling appointments, coordinating office volunteers, greeting and assisting volunteers and others entering the office, scheduling meetings and reserving rooms.
• Processes all volunteer transfers and terminations.
• Orders supplies and keeps updated volunteer schedules.
• Other duties as assigned.

Qualifications

Required

• High School Diploma or equivalent

• 1 year of relevant experience
• Billing experience, knowledge of insurance payment methodologies or knowledge of revenue cycle a plus.

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Troy Hospital - 44201 Dequindre Rd - Troy

Department Name

Volunteers - Diversified East WB Mkt

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

8:00 a.m. - 5:30 p.m.

Days Worked

Monday - Friday

Weekend Frequency

Variable weekends

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.