Volunteer Victim Advocate

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Rate of Pay

Work Shift

Job Summary

The Victim Advocate Volunteer provides direct support to victims of crime through on-scene crisis intervention, guidance, and connection to community resources. Volunteers work under the supervision of the Victim Advocate Coordinator, who reports to the Prosecutor''s Office. This is a volunteer position; no compensation is provided.

Volunteers respond to domestic violence incidents, sexual assaults, and death notifications, assisting victims in navigating immediate needs, referrals, and accessing resources.

Job Description

Essential Duties

• Respond to crisis calls during assigned on-call shifts (starting at 6:00 PM daily M-F, on call on weekends, will include all 24 hours on Saturday and Sunday)

• Provide immediate needs assessment and emergency assistance

• Offer resource-based support and guidance (not therapy)

• Maintain professional boundaries while delivering compassionate support

• Document all on-scene responses in VSTracking

• Prepare accurate reports and case summaries

• Maintain confidential records and documentation

• Uphold professional appearance by wearing designated Victim Advocate Volunteer attire

• Attend in-person interviews and HR meetings as part of the screening process

• On-call shifts may include nights, weekends, and holidays

• Volunteers respond directly to crisis scenes, including domestic violence, sexual assault, and death notifications

• May accompany victims to hospitals or other locations as requested

• Requires ability to handle emotionally intense situations and maintain composure

• Must be able to travel safely to scenes and drive responsibly

• Requires standing, walking, and sitting during shifts and documentation tasks

Qualifications:

• Must be 21 years of age or older

• Pass a standard background check through West Jordan Police Department

• Attend an in-person interview and meet with HR

• Demonstrate reliability, emotional stability, and commitment to the mission

Training:

Complete all required training prior to independent response:

• Crisis intervention and trauma-informed care

• Confidentiality and HIPAA compliance

• Documentation procedures in VSTracking

• Shadow shifts with experienced personnel

• Participate in ongoing or annual refresher training

• Participate in the 40 HR training, This forty-hour training qualifies participants to provide direct services to all crime victims in Utah. The curriculum follows standards set by the Office for Victims of Crime (OVC) and covers a wide range of topics including 16 hours of foundational training and 24 hours of crime specific training. It is also an approved training for the National Advocate Credentialing Program

• Access to resource forms and guidance materials provided by the Victim Advocate Coordinator

Supervisory Level

Individual Contributor

Job Exempt from Overtime:

United States of America (Non-Exempt)