Voter Registration Representative

Voter Registration Representative

Salary

$22.44 Hourly

Location

Houston, TX

Job Type

Regular Full-time

Job Number

17330

Department

Tax Assessor Collector

Opening Date

10/06/2026

Closing Date

11/6/2026 11:59 PM Central

• Description
• Benefits
• Questions

Position Description

Job Summary:

Reporting to the Manager of Voter Registration, the Voter Registration Representative I performs a wide variety of routine tasks associated with registering voters and conducting elections, including computer research, data entry, proofreading for accuracy, comparing and verifying signatures, and field incoming calls in both English and Chinese. Ideal candidates for this position will possess data entry skills and the ability to work in small groups on detailed, repetitive tasks.

Essential Duties & Responsibilities:

• Maintain up-to-date records of voter information, ensuring that all data is entered in the system correctly and confidentially
• Assess voter eligibility based on legal criteria, such as citizenship, age, and residency requirements
• Professionally answer incoming calls, providing accurate information related to elections, voter registration, and other related matters as it pertains to registration in both English and Chinese
• Provide accurate information about voting centers, voting hours, or changes to election procedures.
• Decide whether any follow-up action is necessary, such as sending forms or updates
• Safeguard sensitive voter information in accordance with data protection and privacy regulations
• Determine whether sensitive voter information needs to be protected or if the inquiry can be resolved without violating confidentiality policies
• Prioritize daily assigned tasks based on urgency, monitor progress, and provide guidance or assistance where needed
• Address any complicated voter registration issues, discrepancies, or errors that require further investigation
• Jury reports, DPS Que, TXOL, and Felons

Harris County is an Equal Opportunity Employer

https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx

If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net

This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

Requirements

Education:

• High school diploma or GED equivalent

Experience:

• Minimum of (1) year of clerical office experience working with the public or in a fast-paced environment
• Minimum of (2) years of customer service experience
• Minimum typing speed of 35 wpm.

Knowledge, Skills, and Abilities:

• Proficient working knowledge of computers and Microsoft Excel, Word, and PowerPoint
• Excellent phone etiquette
• Outstanding organizational skills
• Strong attention to detail
• Communication Skills necessary for verbal, written, and interpersonal interactions
• Customer Service Skills with strong interpersonal ability
• Time Management: ability to prioritize tasks with processing and ability to meet deadlines.
• Must be able to adhere to office confidentiality requirements regarding customer and voter information
• Must be a fluent Chinese or Mandarin speaker

NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

Preferences

Knowledge and Experience:

• Knowledge of Election Laws and Procedures

General Information

Work Environment:

• Work is performed primarily in an office setting subject to frequent interruptions, with extensive work at a computer workstation and site visits to various Tax Offices, Harris County, and community facilities, both outdoors and indoors.
• Flexibility to work evening and weekend hours and occasional overnight travel to conferences and training sessions is required.

Physical Demands:

• This role is a standard office role that requires remaining stationary for long periods of time. At times, boxes or equipment must be transported weighing up to 30 lbs.

Employment may be contingent on passing a drug screen and meeting other standards.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.

HARRIS COUNTY EMPLOYEE BENEFITS

Harris County offers a highly competitive benefits program, featuring a comprehensive group health plan and defined benefit retirement plan.

The following benefits are offered only to Harris County employees in regular (full-time) positions:

Health & Wellness Benefits

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Wellness Plan
• Life Insurance
• Long-Term Disability (LTD) Insurance
• Employee Assistance Program (EAP)
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account

Paid Time Off (PTO)

• Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)
• Eleven (11) County-observed holidays
• One (1) floating holiday per year
• Paid Parental Leave*
• Sick Leave

Retirement Savings Benefit

• 457 Deferred Compensation Plan

The following benefits are available to Harris County employees in full-time and select part-time positions:

• Professional learning & development opportunities
• Retirement pension (TCDRS defined benefit plan)
• Flexible work schedule*
• METRO RideSponsor Program*
• Participation may vary by County department. The employee benefits plans of Harris County are extended to all eligible participants across various departments with the exception of the Harris County Community Supervision and Corrections Department, for which the cited Health & Wellness Benefits are administered through the State of Texas.

In accordance with the Harris County Personnel Regulations, group health and related benefits are subject to amendment or discontinuance at any time. Harris County Commissioners Court reserves the right to make benefit modifications on the Countys behalf as needed.

For plan details, visit the Harris County Benefits & Wellness website:

www.benefitsathctx.com

01

Which of the following best describes your highest level of education completed as it relates to this position?

• High School or GED diploma
• Associate Degree
• Bachelor Degree
• None of the above

02

Which of the following describes your level of proficiency using a personal computer and common office software such as MS Office Suite (Word, Excel, PowerPoint, and Outlook). Please select your level of proficiency based on the following descriptions:

Advanced:

A person with this level of skills is able to produce very large, complex formal documents that require a table of contents, footnotes, endnotes, bookmarks, and other special elements; a wide range of graphic effects, and use advanced techniques for analyzing and manipulating data. Has full mastery of Macro commands and skills to tie the objects together into a cohesive system by using Macros and Visual Basic for Applications code. Makes interactive presentations by using hyperlinks and action buttons.

Intermediate:

A person with this level of skills is able to customize toolbars, import and insert graphs, embed Excel data, and elaborate reports. Understands the concepts of databases and is able to work with charts and to use the list management capabilities of Excel. Able to use complex query techniques, create efficient forms and reports, and create Macros to automate these forms. Makes interactive presentations by using hyperlinks and action buttons.

Basic:

A person with this level of skills is able to use basic formatting, editing, printing functions, and understands the document page setup. Has the ability to enter and correct data, modify a workbook, format a worksheet, and use printing functions. Understands the different database concepts and structures and is familiar with data validation and is able to create a simple presentation in PowerPoint, run it, and print it.

Entry Level:

A person with this level of skills has the ability to open, create, save and modify documents in Word, send and receive email in Outlook and create spreadsheets in Excel. Format documents for printing, comfortable using the printer menu to preview documents. Has ability to change the font, the margins, insert or delete pages and use the built-in spellchecker and grammar check.

• Advanced
• Intermediate
• Basic
• Entry Level
• Not proficient

03

Which of the following language(s) are you bilingual and fluent? Select all that apply:

• English and Vietnamese
• English and Chinese
• English and Mandarin
• English and another language
• None of the Above

04

Which of the following best describes your verifiable clerical office experience working with the public or in a fast-paced environment? (To be considered, qualifying experience must be documented in your applications employment history)

• Less than one (1) year
• One (1) year or more
• I do not have this experience

05

Please provide details about your verifiable clerical office experience working with the public or in high-paced environment. Do not use "Please see Resume" or "See Resume" (To be considered, qualifying experience must be documented in your applications employment history) Please include your (a) role(s), (b) types of organizations, (c) scope of duties and responsibilities If you do not have this experience, please type "None" in the space provided.

06

Which of the following best describes your verifiable customer service experience? (To be considered, qualifying experience must be documented in your applications employment history)

• Less than two (2) years
• Two (2) years or more
• I do not have this experience

07

Please provide details about your verifiable customer service experience. Do not use "Please see Resume" or "See Resume" (To be considered, qualifying experience must be documented in your applications employment history) Please include your (a) role(s), (b) types of organizations, (c) scope of duties and responsibilities If you do not have this experience, please type "None" in the space provided.

08

Do you have knowledge or experience in Election Laws and Procedures

• Yes
• No

09

If you answered yes regarding the previous question(s), please describe your verifiable experience. NOTE: Please DO NOT use "See Resume," as we do not use resumes for qualifications. (Type N/A if not applicable)

10

I understand the position # (17330) requires the HRT Clerical Skills Test scores to be on file before my application can move forward through the application process. I understand that if I do not already have scores on file, I will need to apply for the HRT Clerical Skills Test within five (5) days, excluding weekends, of the date of my application, or my application will be invalid. The test can be found under HRT Clerical Skills Test in the testing section on the Harris County website OR to go to the link.

• I acknowledge I have read the instructions above and will be registering for the Clerical Test.
• I acknowledge I have current scores on file.

Required Question

Employer Harris County

Address 1111 Fannin St

Ste. 600

Houston, Texas, 77002

Phone 713-274-5445

Website https://www.governmentjobs.com/careers/harriscountytx