Voter Services Information Coordinator

Job Title

This position provides project management support and professional and administrative support to the Voter Services Department.

Essential Duties

Provide professional level staff assistance to the Director and Assistant Director in areas related to projects addressing voter experience, campaign finance and other department initiatives and strategic priorities.

Campaign Finance Program Lead - liaison to all candidates and political committees, implement database and communication system tools.

Answer elevated staff and questions from the public about municipal offices and nominations processes.

Implement automation and electronic conversion of campaign finance records and filings.

Assist with the formulation or revision of departmental policies and procedures to conform with legal requirements.

Coordinate department COOP plan.

Coordinate Right to Know requests.

Monitor and coordinate Line Management program related to voter experience at the polls.

Provide training assistance for the poll worker program.

Coordinate and assist the Director and Assistant Director with all aspects of polling location issues - ADA compliance, site logistics, party watcher program, etc.

Participate on the Computation Board and/or Provisional Board.

Coordinate the documentation of department procedures.

Coordinate, assign, and support other department special projects.

Process voter registrations and absentee voting requests (military and civilian).

Perform clerical tasks, when necessary (front desk, telephone, filing, copying, data entry, mail routing, typing, etc.).

Perform other duties, tasks and special projects, as required.

Qualifications/Preferred Skills, Knowledge & Experience

Qualifications / Requirements:

• Associate's degree from an accredited college or university, or equivalent combination of education and experience.
• Experience dealing with the public.
• Experience in researching and reporting on findings.
• Strong project management skills.
• Strong analytical skills.
• Strong organizational skills.
• Strong interpersonal skills.
• Strong time management skills.
• Ability to persuade and influence others without direct authority.
• Strong verbal and written communication skills.
• Ability to establish priorities.
• Knowledge and skill with standard office equipment (fax, copier, etc.)

• Preferred Skills, Knowledge & Experience:

  • Three or more years of experience with hands-on knowledge of administrative responsibility.
  • Experience in conducting legal research and reporting findings.
  • Strong customer service skills.
  • Ability to deliver uncomfortable messages and work with dissatisfied/upset customers
  • Ability to communicate with high profile customers.
  • Strong professional ethics.
  • Flexibility.
  • Proactive.

  Additional Information

  Relevant background checks, clearances, physicals, drug tests, and any other assessments or evaluations will be conducted after an offer of employment is given per County policy.

  Computer Skills:

  To perform this job successfully, an individual should have:

  • Intermediate Word skills
  • Intermediate Excel skills
  • Basic Access skills
  • Intermediate PowerPoint skills
  • Basic OutLook skills (Email and Calendar)
  • Basic Photoshop and InDesign skills

  The County of Chester offers comprehensive benefits to our employees. Read more about our Benefits here.