VP, AI Knowledge Engineering

IHG

Atlanta, GA

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JOB DETAILS

SKILLS

Application Programming Interface (API), Artificial Intelligence (AI), Artificial Intelligence (AI) Agents, Business Skills, Cadence, EEO Regulations, Ecosystems, Equal Employment Opportunity (EEO), Hotel Industry, Knowledge Engineering, Leadership, Legal, MCP - Microsoft Certified Professional, Metadata, Metrics, Ontology, Retail, Risk, Sales, Talent Management, Warehousing, Willing to Travel

LOCATION

Atlanta, GA

POSTED

Today

The Role

The Vice President, AI Knowledge Engineering will lead the design and delivery of the knowledge substrate on which every AI product in the enterprise depends — the ontologies that define our entities, the graph that connects them, the metadata that makes them discoverable, and the interfaces that make them safely accessible to agents. This is a build-and-transform mandate within the office of the SVP, AI & Engineering, with full ownership of the architecture and a multi-year horizon to get it right.

Your Day-to-Day

+ Enterprise Ontology & Semantic Layer: Define and govern the shared vocabulary of the enterprise — so every system, every model, and every agent shares one definition of guest, property, stay, and transaction. This is the foundational artefact of knowledge engineering.

+ Connected Knowledge Graph: Move from rows-and-tables to a relationship-first intelligence layer that links guest signals, property attributes, loyalty behavior, and operational events into a traversable graph that AI agents can reason over.

+ Agent-Discoverable Metadata: Tag the data estate with machine-readable ontologies, lineage, freshness indicators, and access classifications so AI systems can self-discover and trust enterprise data without human intermediation.

+ MCP Servers & Agent APIs: Stand up the Model Context Protocol layer and governed APIs through which internal and partnered AI agents query knowledge, trigger actions, and operate with full audit and policy control.

+ Real-Time Knowledge Movement: Replace batch dependencies with event-driven pipelines so the knowledge graph and every downstream AI consumer operate on current reality, not yesterday’s snapshot.

What We Need from You

+ Twelve or more years in knowledge engineering, enterprise data, or applied-AI platform leadership, with at least five years owning end-to-end delivery at scale.

+ Demonstrable experience designing and operating one or more of: enterprise ontologies, semantic layers, production knowledge graphs, or real-time data infrastructure — in a global or hyperscale operating environment.

+ Working fluency with the agentic-AI stack: model context interfaces, retrieval architectures, vector and graph stores, and the governance patterns that make them safe at enterprise scale.

+ Track record of leading large engineering and data organizations, including hiring, levelling, and developing senior technical talent.

+ Comfort operating with executive stakeholders — board, audit committee, regulators, owners, and franchise partners — on data, privacy, and AI risk.

+ The role owns five interconnected capabilities, delivered sequentially in year one and operated in parallel thereafter.

Preferred Experience

+ Public-company exposure: comfortable with disclosure discipline, segment reporting implications, and the cadence of investor communication.

+ Background in hospitality, travel, retail, or another consumer-scale industry where customer identity and real-time operational signals are core to competitive advantage.

+ Experience leading a transition from legacy batch and warehouse models toward streaming, graph, and agent-accessible architectures.

+ Direct experience designing or contributing to industry-level data standards, partnerships with hyperscalers, or external developer ecosystems.

Location – Atlanta, GA, preferred. Our hybrid work structure is an expectation of three (3) days a week in office. This expectation may be adjusted to evolve with the changing needs of the business.

#LI-PF1

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Important information :

+ The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

+ No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

+ EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.

+ If you require reasonable accommodation during the application process, please click here .

+ IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.

+ If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

About the Company

IHG

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