At Tive, we imagine a fully-transparent world in which everything and everyone is connected. We innovate beyond what the world thought possible-so what people hold near and dear arrives on time and in full.
We believe (and live!) four core values:
Whether shipped by road, rail, ocean, or air, Tive reduces shipment delays, minimizes rejected loads, and decreases theft, damage, and spoilage. Our customers count on Tive to ensure that their shipments are delivered on time and in full-because every shipment matters.
As AI reshapes every industry, we believe the next frontier is helping customers move beyond visibility toward intelligence, automation, prediction, and autonomous decision-making. Tive''s unique shipment, operational, and supply chain data creates a powerful foundation for building the next generation of AI-powered enterprise solutions.
As the VP, Enterprise Solutions, you will act as an orchestrator and strategic problem-solver, sitting at the center of Tive''s Forward-Deployed Engineering (FDE) operating model. Serving as the vital connective tissue between enterprise customers, FDE, Engineering, Product, Sales, and Customer Success, you will leverage proprietary data, emerging AI, and deep customer partnerships to create transformational business outcomes.
You will move seamlessly between boardrooms, customer workshops, engineering reviews, and product strategy sessions. Bringing a consultative, Challenger mindset, you will diagnose complex customer operations, reframe problems, design solution paths, and own project scoping and customer demand while Engineering owns delivery.
Crucially, you will bring the discipline to say "not yet"-scoping tightly and defending the capacity gate to protect the core platform even under pressure. Ultimately, you will drive commercial and strategic impact by accelerating enterprise deal velocity, expanding account value, and unlocking multi-million dollar AI revenue streams while helping the world''s largest enterprises build the future of data-driven logistics.
Our ideal candidate has:
Preferred Experience
What you'll be doing:
Own Enterprise Engagements End-to-End
Decide which customer problems to pursue and how engagements are prioritized and sequenced.
Partner with Enterprise Executives
Lead executive workshops focused on AI strategy, transformation opportunities, and innovation initiatives.
Identify where AI can fundamentally improve customer operations -AI agents, workflow automation, predictive analytics, and decision intelligence - and serve as a strategic advisor on enterprise AI adoption with Tive's data.
Guide customers through the organizational, operational, and technology changes required for successful transformation.
Drive Commercial Outcomes
Act as the Executive Sponsor on high-value pursuits, leveraging technical and AI credibility to clear blockers at the C-suite level.
Drive Net Revenue Retention (NRR) and expansion by identifying upsell opportunities for customized AI modules, agents, and advanced data-stream access.
Build ROI frameworks and business cases that demonstrate measurable customer outcomes, and partner with Sales and Customer Success on strategic account growth.
Translate Customer Needs into Buildable Solutions
Jointly assess technical approach and feasibility with the FDE Team before anything is committed to a customer - no scope or delivery dates are promised without Engineering sign-off (the capacity & feasibility gate).
Bring rapid prototypes shaped with the FDE Team into executive conversations to accelerate validation, in a form that can be deployed and scaled on proper infrastructure.
Create repeatable frameworks, offerings, and implementation playbooks that make each engagement faster than the last.
Orchestrate Across Tive
Establish feedback loops between Customers, Engineering, and Product to accelerate innovation.
Partner with Customer Success on the supportability bar and handoff: solutions transition to standard support only once documented, monitored, and built from standard platform components.
Drive Product Innovation
Identify opportunities to graduate customer-specific solutions into scalable platform capabilities, and make the case for them as roadmap proposals.
Leverage proprietary Tive data to shape differentiated offerings, and help drive Tive''s evolution from a visibility platform into an AI-powered intelligence platform.
Establish Thought Leadership
Stay at the forefront of emerging AI technologies, enterprise adoption patterns, and industry trends, and help define Tive''s position as a trusted AI innovation partner.
What does Tive offer?
Compensation:
$200,000-$220,000 base salary + bonus structure
The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set.
We celebrate diversity, and consider it key to our success as both a team and a company. We are proud to be an equal-opportunity employer, and we are committed to creating an inclusive environment of mutual respect for all employees.
| Location | CA |
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