VP, Global Shared Services

Proofpoint

Sunnyvale, CA

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JOB DETAILS

SKILLS

Analysis Skills, Artificial Intelligence (AI), Artificial Intelligence (AI) Agents, Automation, Best Practices, Best Sales Team, Case Management, Cloud Computing, Communication Skills, Compensation and Benefits, Computer Security, Continuous Improvement, Cross-Functional, Data Analysis, Data Quality, Delivery Management, Detail Oriented, Ecosystems, Employment Law, Finance, HRIS/HRMS, Human Resources Processes, Human Resources Strategy, Information Technology & Information Systems, Information/Data Security (InfoSec), Internet Security, Leadership, Legal, Maintain Compliance, Matrix Management, Microsoft Outlook, Network Connectivity, Operational Improvement, Operational Strategy, Performance Management, Performance Metrics, Problem Solving Skills, Process Improvement, Regulations, Regulatory Compliance, Risk Management, Service Delivery, Service Level Agreement (SLA), Technical Delivery

LOCATION

Sunnyvale, CA

POSTED

Today

About Us:

Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.

How We Work:

At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:

Bold in how we dream and innovate

Responsive to feedback, challenges and opportunities

Accountable for results and best in class outcomes

Visionary in future focused problem-solving

Exceptional in execution and impact

Strategy and Operations

+ Define and lead the global HR Shared Services strategy, driving operational excellence and continuous improvement

+ Oversee HR operations across the full employee lifecycle, ensuring consistency, quality, and scalability

+ Establish and manage service delivery standards, including SLAs, KPIs, and performance metrics

+ Develop and execute multi year roadmaps to modernize and scale HR shared services globally

+ Continuously assess and evolve the operating model to meet changing business and workforce needs

Process and Technology

+ Design and implement scalable, efficient HR processes and service delivery models

+ Lead the evolution of the HR technology ecosystem to enable automation, self service, and an improved employee experience

+ Partner with HR and cross functional teams to streamline workflows and reduce complexity

+ Identify and implement opportunities for digital enablement and process optimization

Data, Compliance and Governance

+ Ensure data integrity, security, and governance across all HR systems and processes

+ Maintain compliance with global employment laws, regulations, and data privacy requirements

+ Leverage data and analytics to generate insights, inform decisions, and improve operational performance

+ Establish controls and standards that ensure consistency and mitigate risk globally

Leadership and Partnership

+ Build, lead, and develop a high performing global HR Shared Services and HRIS organization

+ Lead through other leaders, scaling capability, accountability, and impact across regions

+ Partner closely with HR centers of excellence, HR Business Partners, and cross functional leaders including IT, Finance, and Legal

+ Serve as a strategic advisor on HR operations, shared services, and employee experience

+ Navigate global complexity and drive alignment across diverse stakeholders, regions, and business units

What We’re Looking For

Experience

+ 10 plus years of experience in HR operations or related fields, including 5 plus years in senior leadership roles

+ Proven experience leading global HR shared services or operations functions in complex, matrixed organizations

+ Proven ability to lead through leaders and scale high performing global teams

+ Experience driving multi year transformation roadmaps, including process, technology, and service delivery evolution

+ Demonstrated success managing global complexity across regions, regulatory environments, and stakeholder groups

+ Experience operating within a tiered Shared Services model, including self service, case management, and SLA driven environments

+ Strong understanding of global employment laws, compliance, and HR best practices

Skills and Attributes

+ Strategic and systems thinker with the ability to design and scale HR operations

+ Strong executive presence with the ability to influence and partner at senior levels

+ Deep expertise in HR systems, process optimization, and service delivery models

+ Data driven mindset with strong analytical and problem solving capabilities

+ Excellent communication and stakeholder management skills

+ Detail oriented with a focus on accuracy, efficiency, and operational excellence

Why Proofpoint?

At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:

+ Competitive compensation

+ Comprehensive benefits

+ Career success on your terms

+ Flexible work environment

+ Annual wellness and community outreach days

+ Always on recognition for your contributions

+ Global collaboration and networking opportunities

Our Culture:

Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.

We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com .

How to Apply

Interested? Submit your application along with any supporting information- we can’t wait to hear from you!

Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams.

We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We’re driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people.

Our BRAVE Values:

At Proofpoint, we are BRAVE in everything we do, and our values aren’t just words—they shape how we work, collaborate, and grow.

We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact.

We value those with a visionary mindset who anticipate what’s next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people.

Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.

Find your network, your allies, and your biggest fans. We know that work is simply better when you’re surrounded by people who inspire you—who share ideas, cheer you on, and genuinely want to see you succeed. That’s why we offer social circles, sponsored networks, and connection points across teams and time zones—to help you find your people, build your community, and thrive together.

This isn’t just a job—it’s a mission to protect people and defend data in a world that never slows down. We’re building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable—because that’s what it takes to stay ahead. And we do it together, winning as one.

Be empowered to reach your full potential through meaningful challenges and personalized support—designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we’re here to help you get there.
Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.

About the Company

Proofpoint

Proofpoint, Inc. (NASDAQ:PFPT) is a leading cybersecurity company that protects organizations’ greatest assets and biggest risks: their people. With an integrated suite of cloud-based solutions, Proofpoint helps customers around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber attacks. Leading organizations of all sizes, including more than half of the Fortune 100, rely on Proofpoint to mitigate their most critical security and compliance risks across email, the cloud, social media, and the web. No one protects people, the data they create, and the digital channels they use more effectively than Proofpoint.

If you’re looking for a customer-focused, driven-to-win organization with leading-edge products, you’ll find many exciting reasons to join our team. We believe in hiring smart, motivated, problem-solvers to cultivate a culture of collaboration and appreciation. We are an international company with locations in North America, EMEA and APAC, with each location contributing to our culture.

COMPANY SIZE

2,500 to 4,999 employees

INDUSTRY

Computer/IT Services

EMPLOYEE BENEFITS

Performance Bonus, 401K, Employee Referral Program, Employee Events

FOUNDED

2002

WEBSITE

https://www.proofpoint.com

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