VP of HR Operations

Role Overview:

The VP of HR Operations is responsible for oversight and execution of all of our HR Ops team in the Americas, tools, data & analytics insights as well as compensation and benefit programs in N and S Americas. If you're excited about solidifying the foundation for a quickly growing organization, we'd love to hear from you!

Key Responsibilities & Skillsets:

• Manage the Payroll team in Mexico and Colombia for payroll processing
• Manage the Onboarding team that administers Onboarding for Americas
• Assist on any special projects in the Americas
• Maintain and enhance the employee handbooks in the region
• Optimize reporting and workforce analytics, employee communications and marketing, operational services (knowledgebase, ticketing, etc) as well as compensation and benefits
• Act as a critical member of the HR Operations team in the development and execution of short-term and long-range plans, broad corporate goals, strategic planning and growth objectives
• Responsible for having a thorough understanding of building and maintaining HR data and analytics dashboards that can provide insights for our executive & HR leadership team to act upon
• Review and analyze the compensation and benefits market to determine employee needs, trends, regulations and practices, and develop competitive compensation and benefits programs and services to align with company goals

Candidate Profile & Requirements:

• 10+ years of People experience, with 5 years in a leadership role
• 5 years of experience administering compensation or benefits programs
• 3+ years of experience administering Payroll processes
• Strong global leadership and team management skills
• Excellent time management skills and ability to plan and set strategic priorities.
• Excellent verbal and written communication skills
• Proficiency with Microsoft Office
• Knowledge of key global, federal, state and local regulations and compliance requirements related to data privacy, payroll, compensation, and employee benefits
• Strong analytical skills and ability to interpret and communicate data
• Bachelor's degree in human resources or related field
• Professional human resource and/or benefits certification preferred
• Experience in a hyper-growth, global organization is strongly preferred
• Prior BPO organizational experience preferred
• Prior HRIS experience in implementing new HCM or Payroll system
• Strong project management skills required
• Would be a big plus if the candidate is fluent in Spanish