HAPPY HOWL®
VP of Operations
Full-Time · Remote/On-Site/Hybrid (Travel Required)
About Happy Howl
We started Happy Howl because we believe dogs deserve better — and better wasn't available. Not from the legacy brands cutting corners with feed-grade ingredients, not from the fresh players who can't survive a pantry shelf, and not from anyone willing to accept that the industry standard for pet nutrition is “good enough.”
We're on a mission to help dogs live longer, healthier lives. Every recipe is 100% human-grade, single-source animal protein, zero preservatives, backed by real science and formulated by a PhD nutritionist who obsesses over every ingredient. Our food is shelf-stable for two years without refrigeration — real, whole-food nutrition that's ready whenever and wherever your dog is. That combination doesn't exist anywhere else.
But we're more than a product. We work hand-in-hand with rescue organizations across the country because we believe every dog deserves a great meal — not just the ones who already found their forever home. Giving back isn't a marketing campaign for us. It's why we exist.
We're backed by some of the most respected investors in consumer and pet, and we're building the team that scales this brand past $100M in annual revenue. This is not a slow build. We move fast, we think big, and we hold ourselves to a standard most companies talk about but never actually live.
The people here are energetic, passionate, thoughtful, and intentional. We're a team in every sense of the word — we win together, we solve hard problems together, and we're building something that genuinely matters. If you want to do the best work of your career at a company that refuses to settle, Happy Howl is where you belong.
We're headquartered in Warrington, PA with team members across the US.
About the Role
As VP of Operations, you'll own everything from co-manufacturing to fulfillment to logistics. This is a hands-on leadership role where you'll build the operational infrastructure to support our growth to $100M+ in revenue while managing our transition to a dual co-manufacturing network and multi-node fulfillment strategy.
What You'll Do
What We're Looking For
You've run operations at a CPG or food company that scaled past $100M. You've managed co-manufacturers, built fulfillment networks, and owned a P&L — not just managed logistics.
You own outcomes, not activity. When a co-manufacturer misses a production window or a 3PL drops the ball on ship times, you don't write a report about it — you fix it, then build the system that prevents it from happening again. You communicate risk early and never surprise your teammates or leaders. You can collaborate and negotiate in the same conversation. You raise the standard of every partner and vendor you work with, and anything less than your standard is unacceptable.
You move with urgency and judgment. You thrive in that kind of complexity because you've seen it before and you know that speed without discipline creates damage, but paralysis creates worse.
You elevate the people around you. You'll inherit a strong Operations Manager and a hardworking fulfillment team. Your job is to make them dramatically better — clearer systems, better training, real accountability, and genuine development. You solve problems with people, not around them.
You are locked in, not clocked in. There will be weeks where a production disruption, a supply chain emergency, or an Amazon launch demands everything you've got. You rise to those moments because you understand what's at stake.
Nice to Have
What We Offer