VP, Training & Development

Redwood Credit Union is seeking a visionary Vice President of Training & Development to lead our Training team, driving organizational development and learning strategies aligned with RCU's mission and vision. This role will help foster a high-performance culture that empowers employees, supports growth, and delivers an exceptional team member experience.

The VP will partner closely with the Senior Leadership Team to ensure our workforce is engaged, developed, and aligned with organizational goals, while leading the adoption of modern and emerging technologies-including artificial intelligence (AI)-to enhance learning, improve efficiency, and strengthen organizational capability.

Key Responsibilities

Leadership & Strategy:

o Lead the development and execution of employee training and leadership development, that drive high performance and a culture of continuous learning, with an emphasis on incorporating AI-supported practices, tools, and technologies.

o Advise the Leadership Team on the impact of new programs, strategies, and regulatory actions, ensuring alignment with RCU's mission to attract, motivate, and retain top talent, including guidance on responsible and ethical integration of AI-enabled solutions.

o Actively participate in long-term strategic planning and lead the assessment of organizational development needs to proactively integrate employee development into RCU's business goals.

Training & Development:

o Lead the Educational Development team, set clear goals, manage performance, and ensure alignment with departmental and organizational objectives.

o Develop and track meaningful metrics to measure the impact of organizational performance and productivity.

o Create and implement comprehensive leadership and professional development programs that align with RCU's business goals and enhance team member skills and capabilities.

o Deliver ongoing leadership and management training programs to support personnel planning and management across the leadership team.

o Design and implement development programs that address competency gaps and enhance career growth, succession planning, and organizational learning to include emerging competencies related to digital literacy and AI fluency.

Budget Management:

o Manage the budget for Educational & Development departments, ensuring efficient use of resources while maintaining high-quality programs.

o Oversee the development and negotiation of contracts with external vendors and consultants, ensuring that services meet RCU's needs and standards.

o Lead continuous improvement efforts in training, ensuring they evolve to meet changing business needs and industry standards, including innovations in AI-powered learning and automation.

Other functions:

o Perform other duties as assigned.

o Participate in community events, volunteer boards, and professional associations.

Join us and discover why you'll love working at Redwood Credit Union!

ABOUT REDWOOD CREDIT UNION (RCU):

At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities. Since 1950, we have been dedicated to supporting the financial well-being of our Members through better rates, low or no fees, and best-in-class customer service. Our purpose is to inspire hope and elevate the financial well-being of our communities one person at a time, through good times and bad.

As a not-for-profit financial institution, we are committed to a people-first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees. Our leadership team is deeply focused on fostering a culture of heart and empathy, integrity, passion, inclusion, meaningful relationships, excellence, and ensuring financial well-being for all.

Why work for Redwood Credit Union?

• 25th largest credit union in the U.S. and the largest financial institution based in the North Bay
• Recognized by Newsweek as one of "America's Best Credit Unions 2026"
• Awarded a 5-Star Bauer Rating
• Recognized by Newsweek as one of "America's Greatest Midsize Workplaces 2026"
• Top Corporate Philanthropists (#24) - San Francisco Business Times
• Voted Best Places to Work in the North Bay 20 years in a row
• World-class Employee Engagement scores
• Rated Superior in Service by more than 90% of Members, surveyed by SF Gate
• Industry leading Net Promoter Scores across the U.S.

Minimum Qualification: Knowledge, Skills and Abilities

• Proven experience in strategic management, particularly in a distributed workforce setting.
• Extensive knowledge of training, organizational development, and performance improvement principles.
• Highly skilled in designing and delivering training to diverse audiences, including senior leadership and front-line staff.
• Strong leadership abilities to influence and motivate team members at all levels.
• Demonstrated expertise in project management, managing multiple initiatives simultaneously.
• Ability to engage, influence, and build credibility with individuals across the organization.
• In-depth understanding of strategic planning related to organizational development.
• Excellent negotiation, conflict resolution, and communication skills.
• Proficient in using office software (word processing, spreadsheets, presentations) and understanding of HR systems, with the ability to learn and adapt to AI-enabled applications that support learning and workforce development.
• Ability to analyze business problems and opportunities, proposing and implementing effective solutions.
• Ability to engage in verbal/written communication with individuals at all levels of the organization.

Certifications and Licenses

• Senior Professional in Human Resources (SPHR) preferred

The ideal candidate has a combination of education and experience equivalent to a bachelor's degree in business administration, instructional systems design, communications, human resources or similar, with a minimum of ten years of related experience in a financial institution and a minimum of three years of progressive leadership experience. Familiarity with AI-supported learning tools and practices or willingness to develop competence in AI-related technologies preferred.

Compensation: Base starting range: $174,726 to $194,280 annually commensurate with experience.

Our base salary starting range is based on scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal peer equity. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.

Redwood Credit Union offers a robust benefits package to our eligible employees including:

• Competitive medical, dental, and vision insurance, mental health offerings
• Employee performance incentive plan
• Salary Advancement- Merit increase based on performance
• 401(k) program with employer match
• Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off!

RCU Discounts and Perks:

• RCU employees are eligible for a .75% discount off RCU standard collateral auto loans
• RCU employees are eligible for a 1% discount on all recreational or boat loan products
• 2% discount off Visas and LOC Loans through RCU
• 0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs. Loan amount up to $1,000.
• 0% interest loan to support employees with expenses associated with the naturalization process. Loan amount up to $15,000.
• 0% interest on garment, fitness, or home office equipment loan of up to $500
• 100% financing for employee purchased homes!

Physical Requirements:

• Ability to sit/stand for extended periods while working at a computer or attending meetings.
• Manual dexterity to operate office equipment such as computers, phones, and printers.
• This position requires occasional travel to other office locations, and some evening or

weekend work may be necessary to meet project deadlines or attend events.

• Redwood Credit Union is not offering Visa transfers and/or sponsorships for this position.

Internal Team Members: If you are a current Team Member, please apply through the internal careers page located in RCUNET.

We are an Equal Opportunity Employer

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us at [email protected]. To ensure fairness and consistency, we're unable to respond to individual inquiries about application status.