vSDM Resident Engineering Support

Role:: vSDM Resident Engineering Support

Location: Westlake, TX

Duration: 12+ Months

Job Description: 

•     vSDM core deployment and integration activities in a LAB environment. At least 7+ years of experience Service Description Commissioning (HW/platform/applications), planning, installation, operating, maintaining & troubleshooting of vSDM and integrating it with  4g and 5G core elelmtns like  Nokia HLR, HSS, OneNDS, UDM/AUSF, SDL, UDM and UDR on both legacy HW, VMware, as well as new Airframe HW & CBIS cloud platform. 
•     Network Operations Support of vSDM - Fault, Configuration, Administration, Performance (FCAP)Monitoring and surveillance activities and Assist O&M staff to carry out tasks and activities related to day-to-day operations
•  Event detection and symptom collection (collect logs, traces, alarms, etc) Routine diagnostics and corrective action management 
•  Open tickets on encountered issues and support working on the cases until closed Provide a periodic activity report to Nokia and customer 
•     SW or Feature Testing/Validation, Service Provisioning using Supplier provided documentation: Service and feature level configuration activities – Global parameters, parameter tuning, growing in new interfaces. 
•  Software upgrades/patches within the current release as needed.  
•  Support resolution of issues encountered during the testing/validation/provisioning activities Provide feedback on documentation (MOP, etc.) to help the production team’s rollout 
•  Provide a periodic activity report to Nokia and customerTechnical consultancy  
•     Attend conference calls and/or meetings as required. Convey Nokia recommendations concerning tuning of the management mechanism(s). For example, this may involve fine-tuning the alarm levels to eliminate unnecessary alarms.  
•     Provide evaluation and recommendations to Verizon on the NOC process and procedures. Provide a periodic activity report to Nokia and Dish
•     Good understanding of telecom principles including familiarity with 2G, 3G, LTE, 5G Core technologiesFlexible with working hours and should be ready to work on sight