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VTC Bridge Scheduler

COMPQSOFT

Alexandria, VA

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JOB DETAILS
SKILLS
Asset Management, Audiovisual, Cisco Network Systems, Computer Firmware, Conference Management, Customer Relations, Customer Support/Service, Data Migration, Debugging Skills, Equipment Maintenance/Repair, Flat Panel Displays, Hardware Repair, High School Diploma, IP (Internet Protocol), Identify Issues, Interoperability, Inventory Management, JavaServer Pages (JSP), Network Administration/Management, Network Connectivity, Network Integration, Physical Demands, Preventative Maintenance, Problem Solving Skills, SIP (Session Initiation Protocol), Schedule Development, Secret Clearance, Software Upgrades, System Operations, Systems Administration/Management, Technical Support, Trouble Tickets, VLAN (Virtual Local Area Network), Videoconferencing
LOCATION
Alexandria, VA
POSTED
Today
Title: VTC Bridge Scheduler

Location: Mark Center VA

Clearance required: Secret Clearance

Requirements

A Video Teleconferencing (VTC) Technician installs, maintains, and troubleshoots audio-visual and conferencing systems. They ensure seamless virtual communication by managing hardware like CODECs, cameras, and microphones, supporting virtual meetings, and resolving technical issues for end-users.

Key Responsibilities
  • System Operations: Set up, configure, and operate VTC endpoints, audio mixers, video matrix switches, and flat-panel displays.
  • User Support: Provide Tier 2+ technical support, resolve trouble tickets, and offer concierge-level training to end-users and VIP staff.
  • Maintenance & Troubleshooting: Conduct routine system checks, firmware updates, and preventative maintenance to ensure optimal audio/video quality.
  • Network Integration: Troubleshoot inter-device connections, network infrastructure (e.g., VLANs, IP settings), and protocols such as SIP or H.323.
  • Asset & Scheduling Management: Manage conference room reservations, maintain equipment inventories, and document resolution
Job Responsibilities:
  • Schedules VTC sessions in VTC bridges, as well as debugging the interoperation of VTC bridges and end points
  • Connects and monitors VTC meetings for all customers supported by Joint Service Provider (JSP)
  • Bridge liaison between customer and far end COCOMs
  • Supports NIPRNet, SIPRNet, Allied Secret and JWICS VTCs
  • Installs, configures, and maintains VTC endpoints
  • Installs and configures VTC applications, system software and upgrades
  • Troubleshooting and repairing hardware and network connectivity issues
  • Removes old equipment and performs data migration to new machines
Qualifications
  • Education: A high school diploma
  • Experience: 3+ years of relevant experience in A/V or VTC operations.
  • Technical Skills: Familiarity with conferencing platforms (Cisco or GVS preferred).
  • Physical Demands: Ability to sit for long periods of time.
  • Clearance (For Defense/Gov Roles): Minimum Secret clearance

About the Company

C

COMPQSOFT

CompQsoft Inc. is Top  Pioneer in ERP Resources for  fortune 500/1000 Technology corporation clients, State /Federal Government  Defense &  Security Clearance related Projects.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Computer/IT Services
WEBSITE
http://www.compqsoft.com/

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